Bags To Go Fyshwick Act

Polite staff and big range.

Nice staff very helpful. Heaps of products.

Absolutely no customer service. There were three staff, all chatting behind the counter and none approached me to ask if I needed help. This was on a Sunday afternoon when I was one of two customers in the shop.

They were not very helpful when I eventually approached them for assistance. General prices may be good but I went be shipping here if I can't source the item elsewhere.

My husband and I spent 20 minutes wondering around with no help as three ladies were stood behind the till chatting. Unfortunately they have lost us as customers and have gone elsewhere.

Sold me a combination padlock that was totally insecure. This is a design flaw with the product, not a faulty unit. Could apply pressure to the loop, and the numbers would simply snap into the correct position when you turned them. Store staff seemed incapable of understanding what the problem was despite me showing them in person how I could unlock it in under 3 seconds without knowing the combination. They didn't care in the slightest.

Great service and very good range of quality luggage. Prices competitive with online.