Our Library @ The Mount Druitt Hub

Full or life with decent staff, well used and cared for.

I'm member of the Mount Druitt Library and Customer Service has always been excellent. I always seen how helpful they are. They always busy serving people, dealing with unruly youths, childrens running around leaving a mess around, people under the believe that they should clean their mess, eating and leaving food around, hello!! Is a library no a takeaway store, people getting upset and screaming. I am very glad that regardless the ill manner people that sometimes come to the Library, they still helpful.

I'm giving 3stars cause there's always a lady who looks like her face is to straight n never smiles😑 but other than that service is good and other librarians are so helpful and freindly. the lady that's always straight faced😑 it doesn't hurt to smile😊😋

ty😉

Worst customer service, daughter ask if she could replace her library card, was told they could not do anything about it...which is not true at all!!! Dont know wheather she was just bloody lazy or
maybe she should just look for a job where she's out the back, not interracting with customers, cause she's bloody hopeless. I know it cost $4.00 to replace and also you have to show id, which is fair enough, but being told they cant do anything about it, c'mon you work in a Public Library!!! not for the Parliament House. Freakin Hell!

Very nice place and the librarians are all nice and helpful

My past experiences were always good, but I don't know why the lady at the front counter on Friday 15th was rude, maybe she was having a bad morning but no need to take it out on the customers. Treating me like I was at the RTA and needed ID.