Supercheap Auto

About Supercheap Auto

Supercheap Auto is a leading retailer of auto spare parts, car accessories, car navigation systems, performance parts, car batteries, seat covers, 4WD, car audio, automotive tools, roof racks & more.

Supercheap Auto Description

Supercheap Auto is a leading retailer of auto spare parts, car accessories, car navigation systems, performance parts, car batteries, seat covers, 4WD, car audio, automotive tools, roof racks & more.

Reviews

User

Great store with Verity the staff go out of there way to help you and the prices are reasonable .

User

I have been given bad info about car parts and have had to bring those parts back.

User

Good prices there & friendly people there as well


User

Friendly and helpful staff. Easy parking. Good prices.

User

Friendly people. Always have my online order ready to go!

User

Great staff, great range and always find what we need here.

User

They supply quite a lot of auto stuff. ..but not always keen to help

User

They do have everything you can think of.

User

Good size shop, staff helpful aswell.

User

As you would expect for an auto parts store. Only thing stopping a 5 star review is the staff sometimes lack any real knowledge of what they are selling.

User

The service was just terrific

User

Lots of different items at great prices.

User

Best range and service when compared to the other national automotive reyailer in town. Beats them hands down. ClubPlus is alao a great cuatomer system.

User

Great range of auto products for the DIY person.

User

Good range. Nicely presented. Decent parking near the cinema. I had trouble installing roof racks and the staff tried a bit to help. better staff effort would have earned 5 stars.

User

Staff great...Darlene was a treasure with the help she gave us.

User

Easy to find products. Helpful staff, good pricing and very clean building

User

Good range of auto parts and accessories. The staff are very helpful.

User

Great selection of tools and parts and was able to talk to experienced people who new what they were talking about, extremely handy for modifying cars and will be back in definetly

User

One of the best stores around! Much better than autobarn. The customer service is usually fantastic, especially that young man Matt he is very helpful and polite, an absolute crucial asset to the team.

User

Good shop great prices but not everything is in stock and they want frieght cost on all orders

User

Well set out. New more accessible position. Helpful staff.

User

Have wait long time to talk to someone

User

Very good stock of motor parts etc, recommended...

User

Great selection, competitive prices and friendly staff

User

It's got what you want. Good service

User

Staff very helpful , club membership discount excellent thanks supercheap.

User

Great help when u r not sure were something is or recommend parts best for your model car and being a member is good value

User

Typical "Supercheap" store they sell a good range of automotive products. Sometimes staff are hard to find when you need help.

User

Giving 1 star for shop assistants speaking politely & pleasantly, BUT otherwise EXTREMELY P...... OFF, i ordered an engine part, phoned 7 days & supplier took 5 days to send for delivery phoned 8 days from ordering & sent to wrong place, so now not DUE till 11days from ordering!! P..... OFF DO NOT NUY/ORDERED THROUGH THEM EVER!!

User

Great shopping if you don't need anything behind locked doors, fining someone with a key takes the fun out of shopping at Supercheap

User

I could live here, love the place.

User

A lot of choice and good offers.

User

Good customer service, big selection of automotive parts and accessories

User

Very helpful, is much larger than your ordinary supercheap

User

This place is normally really good. Sadly they were closed when I tried to go there 5 days ago :(

User

Helpful and knowledgeable staff. Parking available.

User

Great place to find whatever you need to service your car at an unbeatable price!

User

Always helpful, Good range at good prices.
Even Lent me some tools to change a spark plug on my bike one afternoon when I was on struggle street.
Above and beyond super-cheap, above and beyond.

User

Great shop for all those extra bits & bobs you like to make your car looking special. A good friendly attentive staff are in attendance to make your visit more positive.

User

Decent range of gear but need to be careful of the specials. Have been caught a few times buying and then seeing things half price on specials a week later. They offer protection now against this if you join their club. Plenty of free parking at front door.

User

Battery was flat, so bought a new one here, and jump-started with it. Store was easy to navigate.

User

Always a great experience when I visit

User

Not real sure no one were asking people if they needed help. Just walking around and talking to each other

User

Very loyal Supercheap customer here, and I have to say by far this is the worst store I have visited. You will either get ignored by staff as they walk past and ignore you for help or wont find nobody at all. Even the manager here is hopeless. If you do not like your job then just quit already!

User

Great place to shop for your car.

User

Staff not 100 percent attentive but mostly teenagers work there. That would be the main reason.

User

The place is ok... You really need to know your stuff otherwise it's hard to get good help.. The staff are pretty happy and never really rude. Would be better if the staff off the desk were more helpful like genuinely want to help.

User

the staff is very freaindly always happy to help with any questions and happy to look up any parts your after
this kind of service is becoming harder to find

User

Helpful staff and a good range of parts, tools and accessories.

User

Wide range reasonable prices helpful staff

User

The service was pretty good and I am happy with the price of the item I bought.

User

It's nice because that's where I get all my car parts from

User

Very happy with the service i got from Kirsty at this store dealing with a returned item very happy with new item works

User

Want a shiny floor mat, ten thousand light bulbs or overly noxious fauna ornament for your rear view mirror? This place certainly has one for you! Enjoy and don't forget to buy yourself a $5 multitool at the checkout. Your surely do get the lot for less.

User

Great staff. Excellent product knowledge.

User

Well stocked. Service was a little slow but staff were quite helpful.

User

Good service. Great range.

User

The guys couldnt go far enough to help me.

User

Great prices
Friendly staff
Fast service

User

Friendly helpful service and advice. If they don't have it, they can help you find it.

User

Bétter than penrith

User

Great..

User

Great experience, great customer service. Definitely returning and recommending that people shop here.

User

good operating hours

User

It's good. Has what all supercheap stores have.

User

Only downside is they dont have everything like the larger stores do.

User

Good prices and lots of free parking

User

Nothing fancy just another supercheap. Though great customer service but very small tight carpark. Shared with anytime fitness next to it out the back just after the chemeist drive through

User

OK variety, shelves were a little empty and service was a tad slow. All in all not to bad and I will most likely go back.

User

The people at supercheap auto dapto are so polite and very helpful is a pleasure to shop there



User

Love it. Great prices, great staff, very helpful

User

Smaller store but plenty of stock and parking.

User

Great staff. But limited stock. Had to go to a larger store for several items not in stock at Dapto store.

User

Great place to get all your automotive needs met

User

Great Range, good prices, friendly staff


User

Had what i needed shame grubs parts from a sealed box.

User

Cheap prices n even cheaper if a member, helpful staff best of all it opens early YAY.

User

Did not get exactly what I wanted but happy with my purchase parking cAn be a problem

User

Smaller than most other supercheap auto stores but still carry most lines, if it's jot on the shelve, they are happy to order it in for you.

User

Ordered parts will be able to pick up next day

User

Always seem to carry the stuff I'm looking for at a reasonable price plus plenty of specials

User

EXCELLENT!! replaced my wipers a couple of years back, no hassles. I need new one's again, so may be calling in soon.

User

Great people and great products i will be back for more parts and goodies

User

Fairly large selection of gear and reasonable prices.

User

Had what I needed and was easy to find. If I didn't know where to find it, the friendly staff were keen to help.

User

Automotive supermarket. Retail to the public. Not an interactive or quality customer service experience

User

Great shop layout & the staff are all very friendly

User

Good deals get nearly everything that you need

User

Great selection of parts, with a good service for ordering obscure items.

User

Some specials, service not always efficient. Fitting service is a good offering.

User

Not good no help from staff left empty handed

User

Wasn't happy ordered stuff online that said it was available. when it wasn't they rang and just told me not avail. Was later sorted out by ringing anther store who simply ordered it in. Maybe shellharbour store could try and help instead of just taking the easy way out and upsetting customers.

User

Great place to shop. Staff were actually helpful and wanted to be thwre even though it was extra hours over their norman day. Totally recommend shopping there

User

Terrible customer service. Worst experience of my life, and will never return nor recommend to anyone.

User

Good stock, nice staff. What more could you want?

User

Very helpful staff ..
But superchreap just isn't the case anymore.

User

Always have the little bits that I need when working on my car.

User

Friendly but slightly unknowledgable staff. Great prices.

User

Supercheap Auto they are all really helpful.

User

Always been good to talk to and helpful. Well priced products.

User

I love Super Cheap. The store has just been re-done so I can't find anything, but there is a fantastic range and the pricing is good.

Don't forget you can pre-order on-line 90 minutes (1.5 hours) before you go to the store and just pick up your order. This is perfect when you have an hour or so travel time to get there, and you need to keep moving and want to make sure something is in stock.

User

Great shop friendly staff good range

User

Amazing service and very helpful, I go there again for sure!! Very good products and always helpful to serve me

User

Jerks ... 30 years servin' the country and they feel obliged to do a "security check" on you, and then follow you around the store like a criminal. More to write about ... suffice to say I had cash for a toolbox and jerry can ... and walked out. Real whackers at this store. Keep giving them another chance. If you're bearded and long-haired ... go somewhere else. Done today. BTW ... lots of pseudo posts below! Shows their character!

User

New store is amazing

User

Great store and friendly team

User

Always good range of products

User

Very good service thanks

User

There's one and only in Queanbeyan for your automobile needs and that's Supercheap.

User

Decent service good prices

User

The usual you would expect from a super cheap store

User

Good range, some good specials

User

Great selection and heaps of parking

User

Great value helpful staff

User

Excellent service,very Qualified, they go to a lot of extremes to get it right for their Customers...

User

Always good but had great specials on tool chests and cabinets


User

Lorenn helped me select the best products for my car. Her knowledge and expertise in providing me with accurate advice on how best to fit out and care for my car was highly valued. She is an asset to the super cheap auto brand.

User

Always happy to help with a question or a product you need

User

Although the Team Member was super helpful - the Store Manager KIM was NOT. Waited nearly half an hour for a refund of just under $12. When my husband ended up going to find her - she was walking around not serving anyone!!! Once she got to the counter, literally took her less than ONE MINUTE to refund us, and she was not apologetic or friendly at all! Would much prefer to order on line from now on!!!

User

This place has all of your car needs, however getting a staff member to assist you is a challenge.

User

The girls are a bit doey but they seem to have what you need most times

User

Good range, but hard to get help from staff

User

Good place to get 2stroke oil

User

Good customer servive haha lol haha lolol

User

Cashed up m walk out broke n happy

User

The Tuggerah staff are alway's friendly--
worth the visit when specials are on.!

User

Good lads in their. Great prices. BIGGEST Range!!

User

Quality help and advice. The team will fit products as well and do it effortlessly.

User

Can always get what you need at Supercheap Auto at Erina. No complaints from me

User

Went to Erina store plenty of help there a nice young girl or I should have said Woman was extremely helpful.

User

Very nice place, great atmosphere, good job at good prices

User

Very helpful. Car battry faulty purchased 3/6/16 don't have receipts but have proof of purchase on bank statement. Staff is helping me. Many thanks.

User

The usual fantastic super cheap auto

User

Great store, always got what i need. Friendly and knowledgeable staff

User

Great customer service evertime i have been in this store and needed help.

User

Generally s depressing place to shop.. Dull and dinghy with staff that also seem dull and uninterested in helping when you eventually to find one to help you

User

Great range of products and excellent service. Happy days

User

Dunno?? Staff interested in own conversations. Other staff seem to avoid work :) They are all the same. Disinterested mostly

User

Good shop. Staff helpful.

User

Not very helpful staff. Didn't ask if i was a club member.

User

Very helpful staff..I would highly recommend this store to anyone.........

User

Wow, Supercheap is not super cheap anymore, just went in there and was shocked, they advertise about ten items a month that they are happy to basically sell to you what they pay for them but they do you well over with everything else, new name is Superoverpriced, do not expect to walk out with much change if you purchase anything else than advertised items, they have flooded the market, there is a Superoverpriced in just about every residential zone now, and those higher up will be now reaping the benefits!

User

Usually has what I need. The reward club is great and I often have been given credits for future purchases.

User

Excellent service, great staff & products.

User

I bought a sca wrench awhile ago, it broke halfway using it. Went in the shop had a chat and ended up upgrading to the Stanley tool set. I didn't get the persons name (older guy, probably the manager or owner), but the one he recommended had everything you'd need for while doing a diy job. That is sufficient to even change spark plugs.

I must say he had been very helpful, knowledgable and customer service had been good.

Highly recommend this Supercheap.

User

Staff were pleasant and helpful.

User

Great customer service. My dad wanted me to pick up an air freshener, some indicator fluid and a bottle of steam for the raidiator last week. They were really helpful, they even look up what air freshener suits your car model whoa! Pretty cool ay

User

Honoured the wrong price tag for $100 off a product, oops.
Very good customer service regardless of my big discount.

User

Good service

User

Fantastic service and I got some great deals in a sale, saved over 50%!

User

Staff are always helpful and friendly

User

A fantastic variety of shopping needs

User

Great range of products and excellent service from Madde

User

Great range. Fitted my new wipers quickly.

User

Clean tidy well layed out and staff are knowledgeable and helpful

User

Great place to get most things when you need them and at a good price.

User

Nice and big. I personally think it has more than the maitland store

User

Very helpful staff and a well maintained store

User

Good for western suburb people

User

Easy for people lives in western suburbs

User

This place is an example of how customer service should be.
Staff are great and helpful.they walk with you the extra mile to give you what you need in an elegant and warm attitude. I wish my staff at work learn from them how customer service should be. I would like to thank the staff and the management behind that shop

User

Helpful staff
I go there regularly and always got what I wanted
If not it’s been ordered in next day

User

One of the better stores. Worth visiting

User

As a guy i love gping to this place.. you.always gonna end up finding wht you were looking for ..

User

Great customer service, staff are very helpful and knowledgeable. Prices are reasonable and there are always specials.

User

Awesome place for car parts and accessories, although you have to order some before hand to get in stock

User

Always fun and will always leave with more than i went for. Only problem can be that the hekpful staff are run off their feet but their enthusiasm and knowledge is worththe wait

User

Very bad service, you can't find anyone to serve you, all of them said that they are busy!!!! Ridiculous

Very baaaaaaaaaaad services, if you want my advice... Don't go there

User

Good customer service. Reasonable price.

User

I actually like the place but didn't particularly liked services of one staff. Did not seem to know much therefore I simply left the place to find alternative place.

User

Rated 2 stars the last 3 removed due to price, product range and availability. Customer service and store were acceptable even though it's a mess and poorly lit, staff were friendly even though it felt like there was only 2 people working I could see.
The bad:
1. Ever since supercheap priced the competition out of market the items have increased in price to the point where it's now cheaper for me to buy direct from my local car manufacturers parts department for service parts and fluids. As the Ryco air filter ($45) for my car didn't fit even though it was the correct part ended up buying OEM from Nissan parts in Sutherland ($29) called supercheap to ask if I had the right part before contacting Nissan, the guy at the supercheap parts desk was helpful and assured me that it was the correct part so bought the part from Nissan and returned the part unused to supercheap (which was an easy process).
Also on the price front you may want to take a phone or tablet with the site open as the prices vary hugely (couple of hundreds for some tools) for the store between online listed prices and In store listed for tools (this is for most supercheap stores)
2. Product range is either vast but not enough shelf space or very limited as the website states the store has 4 variations of a headlight globe in stock I wanted (other 6 needed to be ordered online) but I get there only to find one variant (SCA brand) and it's the last one left single globe and needed 2.
3. Availability as mentioned before some items in this store are either the last ones left, completely sold out no matter what day of the week or just plain missing even though listed online as this store has them.

Little things make the experience bad that need to be fixed.

User

Friendly and helpful staff, great range of products and reasonable prices.

User

The service is above average ....
Although, boxing day sale, it was a bit hectics and it is understandable a few things were a sliders ....

User

Great place. Fantastic prices. Always special offers

User

Good size store with good selection. Gets a bit busy on Sundays though

User

We are here all the time. There is a great range off stuff and friendly staff

User

Staff provide fast efficient service and are happy to be there.

User

It's super. It's cheap, and it's all for my Auto. Can't go wrong.

User

Great prices and great helpful staff. They actually saved me money by guiding me to a more appropriate purchase than what i had originally selected. Ill be back!

User

Great online Store & service - admittedly they got the order wrong at the start but they have an excellent customer service centre that answered my call within minutes and fixed the issue and I received my order the next day!! Excellent service; buy with confidence here with Super Cheap Auto - Thank you customer service team!!

User

Good selection of everything auto. Hard to get someone to help you look for things though.

User

Had to get some windscreen wipers replaced. The paid option is great; cheap and the guys did it in about 3 minutes.

User

The overall store look and variety of items is good but it is not as cheap as the name suggests unless the item is on offer.

User

helpful staffs but the price are not reasonable compared to other auto shops around. Repco next door may not be helping the sales on the other hand. When I went there few things i wanted were missing so had to find it somewhere else.

User

Good store specially when Repco is right next door

User

Nice range and some staff genuinely are helpful but some female staff have bad attitudes and can be rude. Not every guy knows everything about auto products.

User

Staff were not willing to put my car seat covers due to 'not enough time' left despite the store closing in 30 minutes. Was told to come back the next day. This is not a service that takes appointments (hence I could not book a time) and better service would have been appreciated.

User

Big store but car care product range seemed limited.

User

Excellent customer service. Especially to Jacob who went out of his way to help me install both of my rear light bulbs for my Mini Cooper. There should be more people like him in all Supercheap Auto's.

User

Very helpful staff and I found exactly what I was looking for really easily.

User

Good local store.
For a bigger store more range go to Campbelltown.

User

Parking is often hard here. They share parking with a plumbing store . So don't be surprised if you cannot get in or worse still you are blocked in by a truck for 20 minutes.

User

Helpful staff

User

Good parking out back and friendly knowledgeable staff make this a great spot to pick up variuos items.

User

broke down 27th dec late arvo, spares girl searched high and low for the part i needed as it was not in stock, rang around even, and eventually found the part for me. with a compeditor, to get me on the road again . absolutley outstanding service, above and beyond, many thanks

User

I received a phone call the day after getting a battery replaced and was told she had lost one of the tools she had used.
I very happily checked my engine and there it was.
I told her it was there and happily said that I would bring it around when I could even though I am not normally in the area to which she seemed thankful and mentioned freebies.
In the next couple of days when I returned the item the shop was preety quiet and it seemed like the staff were having an event.
I saw the girl that helped me but she was not the one at the counter who I gave it to.
I handed it in and said that x left in my car during the service and I was returning it.
While I was at the counter x had to get something from behind it.
It seemed like she was doing her best to hide from me while doing this.
I was then sent home by the other girls without as much as a thank you or acknowledgment for my time and petrol.



User

Staff are really help full and the store is great but there pricing on certain items are unbelievable basic car parts are usually $40 -$80 cheaper online

User

Been here twice and staff very knowledgeable and helpful.

User

Best place ever love super cheap auto

User

Great staff. Tidy store.

User

Great service very helpful

User

great service, helped me as soon as i walked in the door

User

Price reasonable. Staff adequate - had to wait a while for them to notice I needed assistance

User

Ben helped me out really well and this store is the best Supercheap I have ever been to. Friendly and very efficient. Thanks.

User

Paul phoned round several suppliers to get a great price in an H4 conversion kit for my troopy. Went from 300 down to about 65. Cheaper than eBay. Excellent friendly service. Thanks Paul!

User

Friendly helpful staff, and don't give you bogus advice if they don't know, which is valuable.

User

stocked up. parts ,seat covers, oils, eat clean n tidy.

User

Great stuff good people to work with on what you need very helpful

User

Friendly staff willing to help with your needs.

User

One of my favorite stores

User

Lots of variety and value for money

User

Helpful staff when you can find one

User

Helpful staff

User

Very helpful staff and even helped fixing my light Thx Guys :)

User

Helpful staff and plenty of stock.

User

friendly staff. clean store. average price on some things. other items are pricey compared to competitors.

User

Good parking. Newish store

User

Not exactly super cheap anymore.

User

Great staff. Happy to help.

User

Great place for cheap parts and accessories and much more. Easy parking and extremely helpful staff

User

Good range of cheap car products and general tools.

User

When I need something for my car I go there as the prices are reasonable.

User

Can get what you need. Staff are pretty helpful if you need it. Which I do.

More about Supercheap Auto

Supercheap Auto is located at Lot 20 Pacific Highway, Grafton, New South Wales, Australia 2460
02 6642 7222
Monday: 08:30 - 17:30
Tuesday: 08:30 - 17:30
Wednesday: 08:30 - 17:30
Thursday: 08:30 - 17:30
Friday: 08:30 - 17:30
Saturday: 08:30 - 17:00
Sunday: 09:00 - 16:00
http://www.supercheapauto.com.au/