Act Auto Body Works

Don't go ....they are never on time and 0 on name of service. Took one and half month to fix my car and erlier time given to me 4 days.no update nothing about progress . Call them before handover your car to them, if they picked up yr call in one try them I am wrong .I am sure they won't pick the call as well unless you keep trying 3 to 4 time.

I am a car enthusiast and I have owned all sorts of cars and I can honestly say that regardless of whether my car is a Ferrari or a Toyota, I would not trust any other facility for my repair needs. Highly recommend this place!

Taken in my Toyota to this place not long ago and they offer very good service to me and did a higher than expected repair to the car of mine. Glad to say that I will come back in future!

Been living in Canberra for a while now. I am insured with NRMA and recently had my car repaired at ACT Auto Body Works. Great service, quality fix, and they were able to get it back to me as soon as possible! Would highly recommend!

Absolute professionals. They were honest, up front, professionals despite my many phone calls. They returned my car looking better than it had in a very long time. The detailing job that was done was great and unexpected! I would recommend this company to any of my friends without any doubt. After having some extensive work on it following an accident it worked out that its first trip would be a drive to Sydney. Concerned that I might have issues, the manager gave me his personal mobile number to use if there were any issues. The car is running beautiful. No issues but it was great to have the peace of mind.

DO NOT GO HERE! I tried working with these guys for a simple insurance quote. All they had to do was quote the car and send the quote to the insurance company. I had to bring the car in twice and chase them up constantly before giving up and going elsewhere. Good luck ringing them or even attending the office because chances are no one is around. When I did talk to them they were nice but they obviously severely lacked in any semblance of professionalism. If you want prompt service, decent service, or any service at all, go elsewhere and avoid the pain.

If 0 stars were an option Id give it. Took 6 weeks for an insurance assessment, ended up taking my car elsewhere.

Took over 2 weeks to get prices for broken glass of a Mercedes. ACT Auto Bodyworks quoted $2500 for the replacement. Needed to wait few weeks as they were too busy and needed the car for 2 days. However genuine parts cost only $285 from MB Spares (delivered in a day) and $110 to be fitted by a mobile glass fitter at home (same day). Can not believe how these insurance repairs can get away with charging over 6 times for the same work (or even get away with using non-genuine Mercedes parts) and make their customers to wait on them for weeks.