Dickson Motor Registry (Permanently Closed)

Staff welcomes you and give guidance/assistance for your desired work

Very rude and unprofessional. Car was passed for certain issues on first inspection, on second inspection those same issues that were passed were knocked back... Unprofessional and no explanation on how this occurs. If you ever have to take your car to this inspection station my advise is don't bother just burn it. They have no idea what they are talking about and their inspections are inconsistent and there seems to be a wall put up when it comes to the so called complaints process. Disgusting.

Have been trying to get in contact with the vehicle ID section for 5 straight days to clear my car. Cannot legally drive it until then. Have not received a single call back, and the phone goes to the answering machine every time. Absolutely horrible experience. No one on the phone knows what to do, and as soon as it gets too hard they just palm you off to someone else, or cut you off. Then you rejoin the 20+ person phone queue. Horrendous and non caring staff, would not wish this experience on my worst enemy!

Efficient service. Knowledgeable staff.

Customer service was A+ for organisation and friendliness. You only have to queue once. However their computer system seems to be a major bottleneck in processing times.

No complaints. Ticketing service system worked well and we had our rego transferred in just 20 minutes even though it was fairy busy. Facilities are also pretty good.

Terrible experience, Came in with a really good attitude, even when my car got defected i took it on the chin thanked the mechanic and went on my way. Problem is, no one there actually knows anything about how to help their customers; instead they make sure you cant get your car rebooked within the time frame the give you which means paying more money for a reinspection, which means more problems found which costs more which means they cant get you in the time limit they allow. which means you need to pay more money; Dickson are scum and theyre customer service reps are completely rude and unprofessional - spoke with the rudest customer service rep i have ever met by the name of CAL - guy was an absolute asshat. well done dickson for extorting money from people