Embassy Of Nepal

Very responsive to calls, prompt to help and must say way better experience than it used to be in past. Staffs are very friendly and communicative. thank you.

I found , Highly professional and cooperative team for all services provided by Embassy of Nepal Canberra.

Not sure where the positive reviews about "excellent service" are coming from. TOTALLY inept and incompetent. Shocking considering they are representing their own nation in a foreign country. I feel sorry for anyone who is in a desperate situation. First they lost our paperwork that had been express posted and tracking showed that it arrived the very next day. They took two weeks to find it in their office.

Then they accepted the passport photo in which the person had a scar with some butterfly tape over his eye. This in itself was technically not their fault because even the post office should have notified us if it was going to be an issue since they take passport photos thousands of times a day and know what the standard is regarding acceptable photos. However, when the form got to Nepal, the passport office over there refused the application based on that photo. Thank goodness we have family over in Nepal who can liaise on our behalf. Our brother sorted the issue out and had the passport approved and sent urgently back to Canberra.

Then they lost our reply paid express envelope in order to return the new and old passports. After having the cheek to request us to post a positive review on Google, they express posted the new passport at their own expense but claimed they had lost the old one!!! What the heck? Didn't both old and new passports arrive from Nepal in the same package? How could they lose one and not the other? After ringing up and kicking up a stink they conveniently "found" the passport within two minutes. A little odd in my opinion. So they claimed they would post the old passport and sent us tracking details. However, the tracking details do not work. Waiting for a response from them as to why.

Hope never to have to deal with these people ever again!!!

I am very impressed that the Embassy is open on Public holidays too!! I was there for my son's passport and didnot realise it was Ganatantra Diwas!! Thank you very much to all the staffs over there who helped me to complete the work in very professional way!!

One month ago when I visited the office in Canberra, I found they provide prompt service. Staffs are very helpful and reliable. Mr. Dilliram Sharma helped me to do my work at the right time and in a good way.

Excellent services, immediate phone response, friendly, helpful and responsible staffs. I have found a client oriented services when I did visit the embassy last time.

Thank you Nepalese embassy for excellent services!!!

With very limited source and staff,the embassy team has provided excellent service.the way they work is very professional. found all the current staff are polite,they are very keen to listen any issue and solve accordingly.i have witnessed them working beyond office our in buzy scenario.
I feel like we every one need to support and encourage them .