Hoods Carpet Court

I went to the Fyshwick store today looking for carpet for a house we are building. I was upfront straight away and told the saleslady (Phillippa) that I was only looking at this store but would be buying from the store at Batemans Bay where we are building. Phillippa was very helpful, gave great advice, showed me options after listening to what I wanted and never showed any lack of interest even though she knew I wouldn't be buying from her.

Her service was excellent and she is an asset to this company. Go Phillippa!

Installation was poor, they left screws, rubbish and cigarrette buts under the carpet and laminate flooring. Would not use their services again

I just had vinyl installed in my lounge/dining room. Customer service was great, with confirmation calls and answering all my questions. Price was the cheapest of four quotes in Fyshwick and the installation was fantastic. Cleaned up afterwards and reattached folding doors. Very happy and highly recommend.

I have recently done a large kitchen refurb which has included doing new carpet to three bedrooms (25 year old carpet replaced) - I went into the Canberra shopfront to get a quote and I was lucky enough to be helped by Alison. Her customer service was beyond 5 star treatment towards me; she was helpful and very knowledgeable; patient with me; offering suggestions and guidance to help me select the right carpet choice for my home. After getting a few quotes, even though Carpet Court was slightly higher than others, I chose to go with Carpet Court because of the service that I had received from Alison. She is a credit to the Canberra store and to the wider Carpet Court label. Thank you Alison - if you want carpet go see Alison - you wont regret it. PS: the carpet I have put into the bedrooms is amazing and so plush !!!!! thank you Carpet Court and Alison :)