Shine Dentists - Gungahlin Place

I choose this dentist after ready positive reviews, following my appointment I feel these reviews may be fake as this was my worst dental experiences to date! Would advise people to stay well clear of this butcher!
I am anxious attending dentists in general. I made reception well aware of this at the time of booked an extraction and was advised this would be ok as staff are so understanding and gentle.
Consultation began well with an acceptable explanation of the process. No further explanation was really given after my first injection. I requested 'happy gas', given my anxiety. I highlighted at one point that the gas working, but the effects was not lasting. The continually asked me to move up the bed as I was to low for the gas to reach me. After around 30 mins they realised they didn't have the mask on me properly with the dentist saying to her assistant 'next time you need to put it on the other way', directing her assistance to hold the mask very firmly on my face.
They managed to remove half of my tooth, I was then told they didn't have time to remove the rest as I had already made them late for their next appointments. Acknowledging that I would be in pain they asked me to leave and they would place a referral to a surgeon because I 'couldn't handle it'. I pointed out that I could have handled it if they had known how to use the gas properly!!
I was left with an exposed nerve and I was given no prescription for any pain medication.

Please please stay away. I could not emphasis enough how bad this place is!

Great dentists. Really look after you

Dr Shin was great and for someone who does not like dentists she made me feel at ease. She is gentle and kind in her approach and explained what she was doing as she went. I needed urgent filling replacement and she did it then and there without the feeling that you were squeezed in as I only called that morning. Thank you

I am absolutely terrified of going to the dentist and fear pain. Dr Shin is so kind and patient, she explains everything and I have not once experienced pain going here. If you are afraid of the dentist like I am, I seriously recommend going here.

A friendly team, very gentle on dental treatments as well as on their fees, really great !