Australian Capital Territory - Top Cat Dry Cleaner

Top Cat Dry Cleaner

Name: Top Cat Dry Cleaner
Telephone: 02 62958687
Rating: 3.9

Place Types: Dry Cleaner , Laundromat , Laundry

Address: 20 Jardine St, Canberra, Australian Capital Territory 2604

Coordinate: -35.315365576475, 149.14183415423

Phone: 02 62958687

Website: http://www.topcatdrycleaner.com.au

Social: https://www.facebook.com/TopCatDryCleaners/

Rating: 3.9

Reviews: 6

Opening Hours:

Monday: 07:00 - 17:30
Tuesday: 07:00 - 17:30
Wednesday: 07:00 - 17:30
Thursday: 07:00 - 17:30
Friday: 07:00 - 17:30
Saturday: 08:00 - 14:30
Sunday: -

About Top Cat Dry Cleaner

Canberra's only dry cleaner to be recommended by Harpers Bazar. Top Cat specialize in all (F) care label garments

Top Cat Dry Cleaner Description

We are no ordinary Drycleaner. As a Certified Professional Drycleaner, we understand that exceptional garments require exceptional care. Not only do we recognize designer and couture garments, but we have the fabricare knowledge to protect your investment.
Hand cleaning and hand ironing are an instrumental part of our process. Suits and ties receive rolled edges. Garments are soft pressed to minimize the possibility of shine and line impressions and all garments are hand ironed. Natural fibers and delicate fabrics such as silk, velvet, cashmere, linen, and organza receive extra gentle cleaning and drying.
We take our responsibility to our clients very seriously. As a measure of our commitment and success in fabricare, Top Cat Cleaners is proud to be referred by the most prestigious retailers in Canberra and is the only dry cleaner in Canberra to be recognized by Harpers Bazar magazine.

Reviews

User 09/14/2017 12:18

I've been using top cat to clean my suits somewhat regularly over the last couple of months and have always been impressived. The staff are always polite and courteous.

User 05/22/2017 11:58

Took for ever to get the dress, no communication telling us the dress ready to collect, we have to call and ask for it, it suppose to be boxed owner said he will get a small box that never happen, when we said we don't need it to be boxed that will take another few weeks, he just charged us what ever he can come up with coz we said we don't need it boxed, very rude and come up with excuses. only after the money zero customer service, never recommend to anyone, should checked the review before we took the dress.

User 05/02/2017 11:26

If you want to get your wedding dress dry cleaned, be prepare to wait for a long time. They keep promise that it will be ready soon. I ended up waiting for 6 months. This place is unbelievable.

User 04/11/2017 05:56

In general the staff are lovely but the owner/manager has always been aggressive and rude. This was exemplified when I took back 2 suits where they didn't clean them properly. When I went back the staff allowed me to get them re-done complementary as they hadn't informed me that they didn't clean them before I took them home. However the owner said that I would have to pay more and made it out to be my fault that I hadn't brought them in in time and that I was lying about when I had dirtied the suits. He made what is meant to be a simple process extremely uncomfortable and as a result of him I would never go back/ever recommend anyone to go to them again.

User 02/04/2017 14:17

God help you if you walk in expecting anything that resembles customer service. No sense of responsibility or commitment to service.

User 01/06/2017 14:34

Very unhappy! It took 11 months to get my wife's wedding dress back! We called every month for an update and we were always told that it was close to being ready...
it was only when We had enough of waiting and that we wanted to take it back that they STARTED the cleaning processes. WHICH THEY DID IN LESS THEN A WEEK!
Granted the dress looks as good as new however I will NEVER be going back there.
There was always an excuse and lots of empty promises made!