Ansteys Healthcare

We had to get compression stockings for DVT. These stockings are not returnable for health reasons so you need to be measured up for them. As soon as we put them on we knew they were way off. Way too small. We had to trust staff knew how to measure them and its literally cost us $170 without any way to exchange them

We have now went and had another set fitted by another chemist. Fit great and we saved almost $50 off ansteys price.

The phrase "Caveat Emptor" really applies when you buy something from Ansteys. On 19 March 2014, while we were at the shop for a routine inspection of my CPAP machine. We saw a Monarch Lift Chair for sale and we specifically asked about the warranty. We were advised that there was a two year warranty on this chair so we bought it. I hasten to add that it was not a cheap chair. The chair was delivered on 20th March and after reading the instructions we saw there was no written warranty provision provided. In an email dated 21st March, 2014 I queried the fact there was NO WRITTEN WARRANTY and I asked for confirmation about the two year warranty. In a reply email dated 21 March, we were informed that the chair had a 12 month warranty, but as we had been informed there was a two year warranty, Anstey's would honour the two year warranty. Happy with that, we used the chair continuously as normal. Within the two year period, We noticed that the cover was starting to crack and pieces of it were breaking off and notwithstanding we had a cover on the chair, it was starting to look like a crocodile's back. I contacted Ansteys to enquire about this damage and was then informed that only the motor was covered by the warranty. Accordingly, we have literally wasted many hundreds of dollars on a chair that was only serviceable for a little over twelve months. My advice is not to buy anything from Ansteys unless you are fully and properly advised about any "limited" warranty.

An easy building to find with friendly staff and display models to make decisions easier. A staff member greeted us instantly and there were plenty of workers to accommodate every customer, which is helpful because we never got the feeling of being rushed. There were plenty of display models and, in relation to the lift chairs, plenty of different brands, colours and designs to choose from. The staff member seemed to have great knowledge of products and their capabilities which helped to find the right product to suit our needs.

I recently needed to buy some crutches for my niece who is only 7. The staff were able to find the perfect pair, change the settings in line with her height and show her how to use them properly.
Thank you also to Ansteys Healthcare for donating all the printing and stationary to Stockton parkrun. Every week we get at least one certificate printed and laminated by the friendly staff there. They are always on time and make sure that there are no errors.