Atlantis Flowers St Leonards

If I could I would give this business negative stars. Complete disregard for customer service and extremely rude.

Not only was I glared at and given short snappy condescending answers she also got frustrated when I asked to change for a different bouquet of flowers. Would never recommend this place and discourage anyone else from considering it.

I phoned in one morning to order a bunch of flowers I needed in less than an hour, I arrived 30 minutes later and the lady in the shop had made the most wonderful bouquet which was all ready for me to pick up. I'm writing this review as I was looking up her details to order some more flowers from her. The recipient of the flowers and I were both extremely happy.

I am not a flower person ( really not). So imagine my surprise when the flowers I got given ( orchids ) from this florist lasted a good 6 weeks and a further 2 before I had to part with them! They were the most fresh flowers I have ever received.

So when I needed to gift flowers yesterday, i went in. It's a tight space. But does that matter when buying flowers?. The lady ( didn't grab her name) was most helpful and sympathetic to the reason for buying the flowers. Engaged in good conversation. Helped me choose the colour etc.

Recommend you drop in and experience what I have had the pleasure of doing.

I found a beautiful Orchid plant today - it fits my home perfectly. Thank you everyone I would recommend them to anyone

Came into, was a beautiful service and beautiful flowers. Was a pleasure to be there, found the perfect present. Will come again :)

Real lack of care and customer service. I'm sure some of the 5 star reviews are fake as I've been in multiple times and and the complete disregard for the customer occurs each time. Also they seem to close earlier to advertised hours regularly

I don't normally write a review but I was pretty shocked and disgusted on the way a staff member handled her costumers.

I came into the store to order some flowers for the following day, I've already seen some of the reviews online but I gave this store the benefit of the doubt as I'm in need of bouquet of flowers. I came in the store instead of ordering online as I wanted to ask some questions first before processing any order.

It was my luck as it wasn't busy at all, there's only myself and the sells lady in the store. To my surprise I was greeted with "What do you want?", I didn't really think of it at much as she's probably just had a long day.

I then kindly ASKED if they had some sort of catalogue or booklet that I could look at, she then tells me "All we have, is what you see". I'm guessing you're probably the first flower shop that don't take any orders in store, pathetic. As what you're basically telling me is that, all you have to give me is the flowers in the store as you don't take any orders.

She then didn't bother with her service with me anymore as she went on to the counter again. What puts the icing on the cake is, another costumer coming in and asked if he could grab two of the bouquet of roses at the front of the store. Mind you that there's only three of us in the store at this point. He then tells the costumer to "Grab what you want". The other costumer was shocked as he picked up the flower himself and that the water dripped on his pants. I also didn't know you were that busy in store to walk a few meters to help a costumer.

I walked out after that. You're better off buying roses or flowers at Coles which is located in front of this store. Look at the review and trust these review as there are some pretty disappointed costumers like myself who can warn you first before stepping foot into stores like this.