Baby Kingdom

If you are thinking abot shopping from this place, please reconsider. I bought my baby’s cot and chest of drawers from this place. As the items were not available in the stock, i was promised a 2-4 week lead time delivery, and now after 6 weeks it’s not clear when it will be avilable in stock! So, our baby was born yesterday, but we have to wait for at least two more weeks to get the furniture that we paid for. Absolutely not impressed with the customer service and the management. Please do yourself a favour and go somewhere else!

Very committed effort by staff to explain particular products.

Nice big store but worst customer service. I never write reviews but i had to. I was assisted by two ladies who appeared annoyed. I have spent thousands on this store but never again.

5 STAR SERVICE
Me and my partner were quiet surprised at the great service we received when we broke one of the main fasters whilst assembling our Troll tallboy. to top it off we had family coming to stay with us the next day and half this tallboy together, when i contacted the team at Baby Kingdom at Alexandria they were only to happy to help us out but they did better than that they actually assembled another tallboy that night and collected the one i had stuffed up manager Steve and Andrea delivered our new tallboy by 7pm that day, when i thanked Steve and offered him something for his trouble he refused and i asked him why such a good service his reply was this, its a family business thanks Steve and team at Babykingdom.

Regards Jamie and Irene

Highly recommend doing all your baby shopping here. We had an amazing saleswoman Candice. Superb range & great prices. Had gone to Baby Bunting before & their range and knowledge of their sales people were extremely limited and annoying!!

Great range of products and staff knowledge on products are very good. But aftercare service was poor. Was not impressed with uncaring attitude from store manager.

Great range, usually the cheapest price (even without price matching).

A very large store with so many products! A great amount of variety as well! The floor staff were very helpful. Would definitely recommend as a must visit store for all your baby needs.

Easy! Friendly staff made buying items that could be considered a little boring, a really fun experience!

Great range of products. I haven't gone anywhere else. But poor service though

Store is large and well stocked. quite busy on a saturday. Found a girl who provided one of the best customer service experiences ive had in a retail store in a long time went above and beyond to find what we wanted and gave a us a great price.

We had a fantastic experience at this store. It sounds strange, but the highlight was that staff left us alone. They gave us the information we needed and then asked us to go speak with them if we had any questions. This may seem like a strange reason to enjoy a shop, however, our experience at other baby stores was that they try and cram sales down your throat to the point that my wife literally had a panic attack.

Competitive prices. Also have a membership system so you can track purchases. Great place

The staff at Castle Hill Baby Kingdom are amazing. They're always helpful and do their best to assist you in whatever way they can (although it can be a bit busy at certain times on weekends, but if you are patient it's worth the wait) :-)

Never have what u want if it's a sale item! Maddening! 2 weeks to do interstore transfers or pay postage.... RIDICULOUS! No on the spot car seat fitting either like baby and toddler town and pick and choose who they will price match. Some staff are amazing and helpful and have a wealth of knowledge! Others. . . . .

It's very good and nice store for babies, I buy all my children's furniture and toys from it.

Great prices and variety. Staff are knowledgeable. Gets very busy especially weekends.

Weird. I went there to buy a car seat but the guy I spoke to told me he was only allowed to tell me about one particular brand and couldn't help with the others. They didn't have much of a selection anyway. Babies R Us was much better in terms of stock.

Great baby store with large range of products and they price match too which is deserves an extra star!

Amex tap and pay works here. Android Pay works here on vx690.

Pricy but they have such selection of baby everything! The sales lady was so helpful and informative. Very friendly service and helpful for first time mum's

The most friendly and helpful staff. They know their products inside out and every question i had (being a first time dad i had plenty) they more than adequately answered. I can not recommend this place more!

This is the best place to buy baby products. It has lot of products which is not available in other store.

Come here quite often I bought all of my baby things here the staff are always friendly and happy to help they seem to know EVERYTHING about EVERYTHING which is very comforting for a new mum or mum to be. I never feel rushed or pressured to buy things I dont need or want and very rarely have to wait for service. Definitely recommend the Bankstown Baby Kingdom store over the other stores in the area. Love Love LOve Baby Kingdom.