Belmont Hospital

on wedensday 2nd august 2017 at 9am i attended belmont hospital outpatience for a small procedure i have a lower back spine injury which prevents me from sitting , standing for long periods at 11 am i approached reception and explained i was in a lot of discomfort and might have to reschedule asked to wait while receptionist got a nurse after a short time seen a doctor i explained to him my problem they got me a bed so as i could lay down and relieve my pain so after my procedure went ahead during all my stay i found all of the staff very attentive and caring for my well being i applaud and convey my sincere thanks to these totally dedicated professional people

Great hospital short to no wait emergency department.

Some of you seem to have been lucky with your treatment at this hospital, however my dying father was not so lucky, he was rushed to ICU and we were told he had died in the ambulance, when we got to see him in the ICU we were told he was critical, I told the staff that my father had DNR on his chart which was Do Not Resusitate, staff claimed they didnt see it, after he was out of ICU he was put into the high care cardiac ward for the rest of his 10 days before passing away in a horrific manner, the moment before he passed away he had staff hovering around him but when the time came for his last breath all the doctors disappeared, and it was left to myself and my mother to watch him pass away with terror in his eyes till his last breath, my mother and I never saw or even heard another Dr or nurse come by to check on us, the next person to arrive was the tea lady with my fathers dinner, she hugged us both for our loss, the staff couldnt even tell her it was not needed, when I went outside his door to see where the Drs/nurses where they all just standing around at the reception desk, my mother and I sat with my father for about an hour after his passing we did not see or hear any nursing staff what so ever they never even came in to say they were sorry or sad for our loss, in fact when it was time for us to leave we could not find anyone to let them know we are going now and you can get my father ready for the funeral home, I know nurses and Drs can get quite frantic and run off there feet but it made me so angry that they deserted my father at the most critical time and left it to my mother and myself to help him in his passing, we are not Drs we had no idea what was going on or what we needed to do because NO ONE was there to guide us, it would have been nice for at least 1 nurse to have stayed with us to answer our questions, and I had plenty of questions during dads passing, he looked like he was in pain and his face was all distorted, so that was frightening. its been a few years now since my father passed and this is the first time I have been able to speak about it, because the last vision I have of my father passing is him being deserted by the nursing staff and Drs with my mother and myself there to try and comfort him and the look of terror in his eyes, I was going to give the hospital a 2 star rating out of 5 but now I have read my own story that star rating is only deserved of a 1 star, because I am angry all over again at the lack of compassion this hospital showed to my father and us as a family.

I had an operation last Thursday, day surgery on arrival the staff were very friendly to m wife and myself, the explained in detail what the process was. after seeing the nurse, the next few stages were good, at all times the staff was warm and reassuring, as I was placed on operating table all staff in theatre were Great and the doctors. in the recovery spot although I was still abit groggy the nursing staff were talking to making making sure I was fine. I believe they rang my wife to let her now when to come and visit. Julie was the nurse who was looking after me most of my stay, she was great so a big thank you to all staff at Belmont Hospital for looking after me even though is was only overnight stay

Thank you to all the staff from Admissions through to Day Surgery, I felt very relaxed and comfortable and extremely safe in your care.
Kind regards, Ian.