Betts

Great service love this shop to death me and my partner love going there for our shoes it's the only shop we go to to get shoes

February 25, 2017 Saturday 4:30pm. Ive been to Betts kids Westfield Warringah mall this afternoon and asked the store attendant for other size 9 kids shoes. She looked at me from head to toe and went inside. She came back and giving me size 10 which bigger what i requested. I told her that really big and it will not fit to my son.But she stated thats the only size left and she threw the box in the floor. I had another a look for different style of shoes while she attending other customer. Ive waited until she become available to help us. I ask the lady if she can have a look for size 9. Again she looked at me and replied "do you know that i am shutting in couple of minutes! in very loud tone voice towards me in front my kids. I still politely apologise to her and told her its ok and don't worry about it. But she replied again "GOOD!!"in very rude voice.
Ive got pissed off on her behaviour towards us and I told her she should tell us in a polite manner dont need to b rude. I do understand that she had a very long day and wanted to finish but after us she still serving customers.
Unfortunately , I didn't get her name but she's old( maybe 50-60 years old)and very grumpy. Ive been buying my kids shoes in this store for a such long time and Its my first time to encountered such a bad, rude and impatience customer service. This Old lady should not working on retail if she doesn't want serve customer. Betts kids had really good store reputation and this kind of employee will decrease your customer in the future.