Big W - Rockdale

So rude!!! A trolley load of items worth over $150 and three months pregnant and I'm told that assisted check is closed to go to self check out, no one helped and there is never any bags, you always have to ask then your made to feel like your an inconvenience. Not Impressed at all.

Staff are friendly and relatively efficiently. They have low prices and a wide range of products.

Horrible. We've been here for over a decade maybe 15 years. The staff at this store have been horrible. When we "reserved" an Ipad years ago it took FOREVER! I am talking months almost half a year. By that time the price went down and we paid the price before waiting. We knew family friends at good guys who were going to give it to us cheaper. Idk why we bought here. Also a lady with thinning hair fringe skinny skeleton horrible lady was racist abusive towards my mum holding us and calling someone another staff or security saying we stole something when we didn't happening multiple times. She doesn't check everyone's bags only non-whites. When my mum came to return something she also thought my mum stole something. There's nothing valuable in this store anyway. When my mum held earrings close to her ear this lady says STOP STOP STOP can't do that health safety what the hell. I've taken photos of these 2 ladies tempted to post. We bought ALOT of things here over the years. Can't wait til we move houses soon and relocate somewhere else as clearly there is a little bit of a difference. Rockdale shouldn't be that bad anyway it's technically close to the city but farther from the city their shopping centres are better.

Very rude.. understanding they have heaps to do but comon mate u could at least be more poileted towards your customers as well first time and will be for sure my last hate how they speak and service me. Please next time work on your manners

A good big w. Great prices.

Good prices and large stock on goods. Good place to purchase PS4/xbone games. They also have onsite parking

Typical Big W. Tidy. Not too crowded. Marked down as the waiting times at the online parcel pick up is at the back of the store and sometimes you need to press the buzzer heaps to get someone to attend the desk. People are nice

Good Big W. Has everything all the other Big W stores have.

Can google please keep it real and let us post our honest opinions about this place. A recent negative review was never posted. Why? The place doesn't have air conditioning. It is sweltering hot in there and you cant breathe. Door staff are rude especially the one standing there on boxing day in the morning. Her name started with a Z. A female blonde manager whose name is Hayley is horribly rude and doesn't care about customer service. The air conditioning has not worked in this place since before Christmas and as of Friday 6 January it was still a sauna in there. It's third world shopping as far as I'm concerned. Oh that's right, we aren't in the flashy eastern suburbs so who cares about us second grade citizens. I'll shop at Eastgardens and Miranda then.

A young, polite and patient, sale assistant shows that good service can go a long way. Good on you mate.... well done, 👍, 👏 👏👏

Good staff and great prices