Big W Top Ryde

Good place for shopping. Kid friendly staff

I drove here tonight from Chatswood and was looking something in particular. I have walked around 20 minutes in the store in kids clothing and home wares just trying to find a member of staff to ask for help but didn't spot one staff,yes not even one member of staff. Let alone if anyone will help.I just walked out. Shame on you Big W just close the doors if you don't have staff.

Decent store .. has amazing collection for kids during Christmas though!

Great customer service! Went there with a faulty bluetooth headphone.
She wanted to give me a refund without questions asked.
I asked for another same headphone. No problem. Sorted out in 2 minutes.
Thank you Customer Service Representative!! Great job!!

I can't imagine your staff name mellisa, she is the one of your check out supervisor. She is so rude and unfriendly. You should sack her or give her warning and send her to do training the way becoming good customer services. You will lost a lot of customers if she still there. Very disappointed.

Need better phone system. Don't know how to answer calls, you get reconnected multiple times. Go and look for products, but doubt they are doing it. Because you get reconnected and ask for the product again, and it's the same person you spoke to.

THIS IS A BIASED REVIEW!!! Had a good exp shopping here. Very good range of Lego products. As a lego collector cannot complain about the range. The shop was busy but to be expected on Boxing day.