Bill Buckle Volkswagen

Wasn't impressed with the way that the car was shown to me. Not particularly involving nor exciting

Terrible service, terrible after-sales. Be careful when you're dealing when them as they push you to buy services for which terms and conditions are not clear and you get trapped somewhere sometime. Roadside assist, protection plan and all are just lies to charge you more money for nothing.

Sales rep didn't have time to speak to anyone unless they wanted to buy on the day. Very dismissive and disrespectful group.

Just waited 5 months for my new vehicle to arrived but Louis from sales was awesome to deal with and kept me up to date every month and just a genuine guy who really takes care of his customers. So Yes ! The wait was worth it and I highly recommend Louis at sales. Thanks buddy and if I do need another car, you are definitely the man I will visit again !!! Really appreciate your help and the 5 months journey that seemed like yesterday.

The service was amazing at this dealership. So friendly and so quick to get everything sorted. Dave in Sales and Daniel in finance - big thumbs up!

It was my pleasure today to deal with Miss Gabrielle Tropiano during my visit to Bill Buckle in Brookvale as part of my search for a new car.
Gabrielle was patient, helpful, knowledgeable and made me feel very welcome. The showroom was very inviting and the other members of staff were courteous and professional. On the whole a worthwhile visit.

Recently came in for a look around at some of the latest Golfs on offer, a little skeptical of your products after recent events.
I was absolutely amazed at the customer service and knowledge shown by one of your staff. It was relatively hard to understand his thick northern accent, but once we were on the same page i was thrilled to have had the chance to talk through some of the options available and reassure me of the changes the company had undertaken to rectify my fears.
If you're looking for sound advice look for Luke or Louis, can't remember his name exactly!
Thanks for the test drive mate, I hope to be back in a couple of weekends with the wife