Bunnings Villawood

Fairly quiet place to shop in compared to other bunnings, I guess it just depends if I come on a buzy day the shop would have more staff around specific sections so I could have got what I wanted quicker

Can’t find staff

When u do find staff their have no idea more training need instead of walking to the customer to the product their just tell your what section

Poor service. May need to learn a thing or two from bunnings at West gosford. Manager transfer recommended

Nice and friendly staff. Huge variety of hard ware, house hold. Plumbing, kitchen, timber, tile and outdoor products. Always something on special price or discount. Large area to look around.

Please stay Away! Such bad customer service Went in today to return something A staff member named Tracy served me at the return desk was so rude Very stern with attitudes she look over it doesnt want to be there talked at me like im a criminal Such shocking service ...Please train ur staff

Good access but the store is bit messy and less organized

Staff are super friendly snd extremely helpful. Thank you Bunnings

FRIENDLY POLITE STAFF WITH EXPERT TRADE SECRETS ON DISPLAY IN ON SITE CLASSES

Always been a satisfied customer at Villawood Bunnings until today, disgraceful customer service by a female manager named Jessica serving me for returning an item. Previous customer service mentioned I have the right to return the item as I am still within the return policy period, and due to the item not functioning correctly. Once arrived back to Villawood Bunnings with the appropriate debit visa card (The first refund could not be processed as I did not have my card for the money to be refunded on), there was a switch at the cashier and was then served by Jessica. The Item totaled around $400 and was given only a $48 Bunnings voucher receipt, with no attempt to assist me further what so ever, providing me nothing but inconvenience with a rude and disrespectful attitude towards good customer service. Otherwise, Villawood Bunnings has perfect, moral and ethical proceedings when dealing with customers and have always been happy doing business with Villawood Bunnings. Due to me having the right the return those goods, I contacted Bankstown Bunnings Warehouse and had a conversation with the manager about my problem. I then drove to Bankstown Bunnings, excellent customer service was served by Karen, assisting me correctly and providing me a full refund due to the item not working correctly. Overall, I think Bunnings both at Villawood and Bankstown in general have excellent customer service, however in my opinion and perspective, I would consider Bunnings management to further assess if manager Jessica is fit for her position at Villawood Bunnings. Apologies for the poor review, but I would rather another customer not have the same experience as I did, thank you.

Been here more than 1000 times especially last year where I had to do a lot of renovations to our house. Friendly staff always expected to hear a greeting as soon as you walk in. Large warehouse and knowledgeable staff. Sometimes it hard to find a person to help because they are busy helping others.

The Best

Rude timber staff, cursing under his breath really...

This seemed to be a larger then usual Bunnings. Staff were all polite and well trained.

it is good for people, who don't own a car, it close to the train station