Campsie Discount Drug Store

My wife and I wanted a pharmacist to witness a signature for our 5 month old infant for a children's passport on a Sunday night. In this instance the pharmacist wanted to charge $5 for this service.

Normally I wouldn't care too much for this except:
1. Other pharmacies (including non-discount pharmacies) would provide this at no charge as a gesture of goodwill
2. the pharmacist avoided contact with us and had his assistant to tell us (she appeared apprehensive to inform us as if she was expecting verbal abuse)
3. the pharmacist was too busy talking to a child on speakerphone about bedtime whilst dispensing a prescription in front of a customer
4. it seemed that we were being treated like mugs

At no point we were angry or abusive and was happy to wait for the pharmacist to finish his dispensing. However, it was obvious that this gentleman saw us as a pair of freeloading peasants and felt entitled to charge us as we didn't appear to buy anything from the store. This was even more apparent when he didn't acknowledge us and took an ivory tower approach by having his assistant inform us about a $5 charge for two signatures.

In contrast, the pharmacy down the road had a pharmacist willing to talk to us, sign our documents, greeted our infant and even offered a balloon (politely declined but appreciated the gesture).

Although other people (including the pharmacist on duty) might think that people should just move on and get over it, who in the right mind would want to come back if you are treated as an inconvenience because you weren't "buying stuff". I felt empathetic to the assistant which served us as I felt she was being thrown under a bus by this pharmacist.

Anyway, that was my experience at this particular Discount Drug Store. As an aside, the child that the pharmacist was talking to over speakerphone managed to go to bed, so it's all good.

Most rude mannerless employees in the front. Actually its just one white girl with blond hair colour. She donts have courtesy to talk with the customer. Every people have there own way. It doesnt mean you keep on stalking as if they gonna steal or run away. If someone in unknown regarding the product you make sure how its used, not you force to buy it. Please have a kind suggestion either give them proper training to deal or else get new employee. Thanks

I've been a customer of this chemist for a number of years and have always received professional and friendly service. Greg, AJ, Joanne and their team are extremely caring people and have always looked after me and my family very well. Nothing is too much trouble for them, and they often exceed my expectations. Don't bother with the other pharmacies in Campsie, just head straight to the Discount Drug Store!

Very thankful to the two female pharmacists (didn't take down their names, I should have) who caught the error in my GP's prescription - I was prescribed something containing steroids which is not suitable for a heavily pregnant women. They took their time explaining the potential effects, looked at my condition and even suggested alternatives. I wont be going back to that GP again, but I will certainly be frequenting this pharmacy!