Charli Beau

Affordable Children's Clothing and Accessories.
Location:
Westfield Kotara
2 NEW locations revealed soon! !

Welcome to Charli Beau! We stock clothing and accessories for all the little treasures in your life! New stock is arriving weekly so make sure you check in with us regularly!

We have a showroom in Kurri Kurri in the Hunter Region of NSW Australia. Our address is SHOP 15B Barton Street, Kurri Kurri.


How To Purchase

To purchase, please comment ‘SOLD’ with your name, email address, size and colour (where applicable) under the tutu /accessories photo.


Payment

Payment is accepted via Paypal or Direct Deposit. If you pay by Direct Deposit please use your name as reference for all purchases and advise when you have made payment to misscharli@live.com. au
Payment is required within 2 days of purchase and any invoices that are outstanding after 48 hours are cancelled.


Direct Deposit

Please contact us for banking details. Please use your name as a reference.


Shipping

We ship worldwide using Australia Post. We aim to dispatch orders within 2 business day of payment received. Postage within Australia is $8. 25 for a 500gm satchel with tracking or $12. 50 for up to 3kg. We are happy to combine postage to save on costs for you.

If your order is being shipped overseas, all orders will be sent express post with tracking available and shipping cost will be advised once order is placed pending weight and country. If you would like a quote prior to purchase please email misscharli@live.com. au what you would like to purchase with your country postcode and we will send you a quote. Insurance is available upon request and we will not be responsible for any items going astray.

Refunds

Charli Beau strives to ensure our customers are happy. All items are thoroughly checked upon dispatch and your satisfaction is our high priority. We will only refund or exchange if the item is genuinely faulty. We will not refund for wrong size, colour or style choices.

There will be no cancellation or refund after payment has been received. If you are not satisfied with your purchase please email us within 48 hours of item being received with your concerns. After this time we will not accept any returns. All returned garments /accessories must be returned unused and in the original packaging with all tags on within 5 days of receiving goods or within 3 days of purchasing from markets.

No postage costs will be refunded in any case and you must include a copy of the original invoice.

We are unable to accept goods that are not in the original sale condition, the cost of return postage is the responsibility of the customer. It is highly recommended that any returns be sent via Registered Post, as we will not be responsible for items going astray in the mail. Returns and exchanges are not accepted on "sale" items unless they are faulty.


Damaged /Faulty

We take great care to ensure that all items have been checked for defects prior to delivery. If however they are found to be damaged or faulty on delivery, please notify us within 48 hours of receiving your goods and the faulty item will be replaced. Faulty Goods need to be returned with labels intact for an exchange.

Taking care of embellished items:

We recommend that you hand wash in cold water using a mild soap. Do not rub vigorously, wring out, tumble dry or iron. Simply wash and drip dry in the shade.


For further questions please contact me at missharli@live.com. au

Thank you

Nikki