Christiane'S Hair Design

Very friendly staff. I've had excellent service each time.

Terrible service. Rude and completely incompetent staff. I have been to this salon twice and both times have been disappointed with the lack of care and respect for clients. I will never recomend this salon.

Do not have an option to rate negative.. made me to wait 30 minutes even after taking appointment....No one was bothered and when finally I said I'm not interested they simpLy said okay...

Awesome place, very friendly and professional

Always do a wonderful job. Staff listen to what you want. The only time I had a (minor) problem with my daughter's haircut, I took her back and they fixed it immediately (and the problem was not their fault - my daughter would not sit still.) The staff are kind, friendly and professional. Highly recommend these guys.

Anthony is a caring brilliant hairdresser sad to c him go to kotara luv my new style . Thanks Anthony

When I first went in my hair was in a dreadful state but with careful restoration and care, three months later my hair is like new! Jerrie is absolutely brilliant with colour and I walked out yesterday with my dream hairstyle in excellent condition. I am always so impressed by the teamwork at the Wallsend branch and how everyone helps each other which makes for a wonderful environment. Brilliant!

Seriously pathetic

Would give zero star if I could

If i could give it a 0 I would the customer service in this place so bad I have been here about 4 times n all 4 times its been so bad they don't know no to treat customers so rude n up them selfs can I just remind u that we pay so pull ur finger out n learn some customer service

Pathetic experience on their queueing method, they choose who they want to serve not “first come first serve” or even if you have an appointment. Funnily enough a guy even rebutted saying he came last, the epic response from hair cutter “no you came before them”. The person himself is saying he came last, the lady didn’t believe (or didn’t want to believe) and kept insisting that he came before. Then my son and I decided we are not letting this girl cut our hair.

Can safely say I will never go back to this branch of Christianes.
My hairdresser kept leaving intermittently while doing my hair to go do something else and never bothered to excuse herself or apologise for taking 10 minutes at a time. When she was doing my hair, she was very rough and threw my head around. I specifically said I wanted my hair cut straight (blunt) - I now have layers I need to grow out. I had to finish my shopping afterwards without a jumper (its still freezing and I'm getting over a cold) as she got so much hair down my back that wearing it was unbearable. Then tried to sell me a $30 treatment on top of the $50 that this horrible haircut cost me.
I'm not generally one to complain but I am so disappointed with my experience that I can't help but speak up.
I understand things get busy, but a little more attention to detail and the things your clients tell you will go a long way!

Expert knowledge great staff convenient location
Rhea does a fantastic cut and colour and is very knowledgeable

Have been here a few times with my husband and children.
Every time service has been wonderful, super friendly with our children and doing a great job with their hair.

My hair was long and i wanted it short, the lady cut it short but now i cant have my hair straight because its so choppy.... not going back...
Plus i had a horrible experience with the hairdresser and apprentice, these workers arent child friendly! They had a lady with around 3 year old with her playing while she had her hair done and once they left the hairdresser mumbled "dont bring him back". I was shocked as i had my 6 month old with me while getting my hair done... the lady also told me a different price to what i was given at the counter but she only told me the higher price once she started cutting my hair!! all round horrible experience!!!

Was there on a Sunday waited till 10.15 no one opened the shop and no one answered the phone lost a customer here

Hair fell out (perm) within 4 days and they said cause its been like a month they wouldn't fix it but they seemed to never have bookings