Commonwealth Bank George St Sydney Branch

Fair enough that the junior staff just passing the motions, buut the supervisors are sometimes not much better. And almost all of the managers are great A-grubs

Don't seem to be able to answer the phone during their stated business hours! Their recorded message says they will 'try' to get back to me! How hard can it be?! Dreadful service - one of the worst. Also funding fossil fuels - in 2017. Best avoided. I've given them way too many opportunities to improve their customer service, but they're simply not interested.

Been a customer over a year but will happily take my business elsewhere if CommBank's Board keeps approving investments in polluting coal projects. Like last year's $3.9Billion in fossil fuels. Shame on you. And poor business management decision making.

I am appalled that CommBank is still funding fossil fuels. Last year CommBank was Australia's largest fossil fuel funder. If CommBank cared about the future of the world it would stop funding fossils fuels now.

Commonwealth is disgusting for investing billions in fossil fuels. Many people are concerned for the environment, and unless they would like to lose many customers, they should stop funding NOW. I'm extremely disappointed and shall be spreading word of their destructive and insensitive acts.

Received an amazing service in this branch, BIG THANKS to Kat. She has some outstanding customer service skills, answered all of our inquiries and gave us a follow up phone call and an email.I went there 2 weeks later and she welcomed me with a smile and was happy to assist again.It' s really great for the bank to have an employee like Kat. Thanks

I'm concerned that Commbank is the bigest funder of fossil fuel in Australia in 2016. If Commbank is really caring about the future of Australia and the rest of the world, it should stop funding coal right now.

Excellent customer service from the minute you walk into the branch until you conclude you personal and business needs. Staff are wonderful.

I am totally disappointed with their Customer Service. Such a waste of time. They told me it takes 15 minutes to get to my turn but they have started to deal with other clients rather than you on your turn. if you ask them why they try to justify and come up with false excuses. It is like your issue doesn't count and some customers are more important than you are.

Not only I feel humiliated but I think it is rude to give customers false information. as a matter of fact Time is invaluable to us but apparently to CBA George street, It is not an issue.

Very good experience with this branch. They got my ATM and I told them about my visit after a month. On that particular day, my account manager was already expecting my visit and gave my ATM card and also helped me in activating online banking within 15 minutes. Everything went smoothly.

Working ATM and not sure if still a branch