Como

Staff will lie to your face for a sale
Warranty is meaningless with this company
in fair trading now

We had to wait over 6 months for delivery after we had paid in full. We have had the lounge suite for 2 years and in that time each recliner chair mechanisms have broken and have had to be repaired - not covered by warrantee.

The staff at this store were personable and lovely. But sadly the Warners Bay location has recently shut.

I purchased a lounge off them over 5months ago it was delivered damaged and the recliner wasn't working. I've spoken to them many times all they say is they are sorry and the parts will be here in 2 weeks for over 5 months?

I don't recommend anyone buying from this company.

We were told the lounge was in working order when we placed deposit then when my wife came into pay final amount you said the electric motor wasnt working and you would order replacement parts the import manager even said we would have 12 months warranty even though it was floor stock which you wrote on our receipt. Every time we rang up we were told you were waiting for the parts to arrive or there has been some delay excuses

Loved our experience with Como furniture, from the customer service to the highly professional delivery boys - . Our buggati lounge looks amazing in our newly renovated home.
Absolutely thrilled with it.

I purchased a lounge suite with a recliner from COMO at Warners Bay. The leather feels amazing, it is the most comfortable lounge I've ever owned. Certainly worth the wait. Thank you COMO. :)

After shopping everywhere ,Como has Excellent Customer Service a Fantastic range of quality furniture and leather lounges!!

Best furniture store in Newcastle!!
Thank you so much for our beautiful lounges we love them they are just perfect.

Be very careful when choosing a lounge form Como we thought we were buying a beige lounge and ended up with a light grey lounge. We asked them to design a lounge that would suit the area we have and it ended up being way to big. We asked the manager to come and have a look at it so she could see what we meant about being the wrong colour, she could not make it for nearly two weeks she then cancelled the day she was going to come to look at it. She finally arrived the following day only to say that this is what you ordered and there is not much you can do about it unless you want to pay to have it recovered at a cost to ourselves which we were not prepared to do after nearly paying $4000.00 all ready. (The colour on the invoice is quoted as a number & letters which is another trap as you don't know what colour it is, who knows she could have written down the incorrect number) She said she would ring their head office to see if there is anything that could be done and would ring us back that afternoon that was nearly two weeks ago. I certainly would not buy a lounge there ever again, at least when you buy a lounge at other furniture outlets you can see what you are buying and the colour is what you see. Obviously they are not going to do anything about it and now we a stuck with a lounge we do not want, maybe fair trading might like to know all about this otherwise they will continue to get away with this bad customer service