Domayne - Liverpool

Avoid purchasing at all costs! I purchased a bed for $799 which I received in faulty condition a week after. After complaining to the store about the faulty bed, I selected another bed as I have had good experiences with Domayne Liverpool previously. Anyway, the bed was cheaper, so I was entitled to a $159 refund. However, they could not give me my refund because the delivery man still had my money from a week ago. Now, almost another week later, the delivery man still hasn't dropped my money off to Domayne, so I am out of pocket by $159, have boxes of an unassembled faulty bed in my lounge room and I am without a bed! If you want to deal with staff who do not care and want to do everything to rip you off, then Domayne Liverpool is the place to go. Even after all of this, the staff at Domayne had the audacity to tell me that I have to pay another $50 for a re-delivery! I have reported them to the ACCC. Ridiculous.

Good selection of furniture to choose from. Many items particularly lounges are customisable to your own tastes. The prices are a bit higher than many other stores but the warranty is also longer so that seems fair. The customer service is superb, they will do anything they can to help you out. I ordered a pair of lounges and needed delivery by a certain day. The day before delivery the manager called the supplier and delivery man to ensure they were delivered by the time I needed them. I absolutely recommend these guys. Refreshing change from my experience with most other furniture stores.