Elite Funeral Directors

It's hard to know what to expect when somebody special passes before their expected time and you have to help create a service that would help loved ones remember them. Diane was good to deal with and attentive in person. She was professional and helped guide us throughout the process, never pushing too much. There were a couple of instances where communication was not relayed well between Diane & Scott but nothing is perfect, I guess. The service went well and so did the discussions and preparations for the funeral. It's hard to give a rating when we don't have any other experiences to compare it to but we did feel looked after.

Excellant. Caring. Attention to detail. The best

Update: been in contact with the funeral director & she apologised for the celebrant & explained the usher was just trying be helpful. Apart from the celebrant, Elite Funerals put on a beautiful service.

Thanks.

Okay up until the Celebrant went off on his own tangent an began to chronicle another mourners Eulogy from the day before he kept in his folder. Very unprofessional.
Only other negative part was the usher (i guess that's his title) was very hands on and mourners never had a chance to touch coffin if they wished to do so or even lay their flowers on top of the coffin.
The service felt rushed, taking no more then 19mins before being ushered outside - possibly that was for the balloon release & that was calculated in the allotted time.

It's very remiss of me to not write this review earlier. My father past away last year and we decided to go with Elite Funeral Directors. Apart from being much cheaper than the major operators, the service at Elite was much more personalised. They were very professional, very organised and very sincere in creating a nice send off for a loved one. I strongly recommend their services.

Watched the most professional and compassionate people put together the best funeral for the father in law. I say people because the staff at elite funerals act like people not sales staff. It was an amazing experience to have Elite Funerals take part in the funeral of Elie. Especially pulling all strings to have that amazing beach front chapel to make it perfect. They take care of everything! Just knowing who we are as people makes it a personalised service and the best.