Fitness First Newtown

If it wasn't for the staff this place would have a mass exodus. The machines are ALWAYS broken. The water damage to the place is insane and the aircon has been on the fritz too. I would like to at least see the machines cleaned and the carpets replaced so it doesn't smell when I walk in.

The studio classes are good but noise is a problem with yoga next to the weight room. Locker room and showers also unkempt and I am constantly putting in customer feedback forms that are ignored.

I agree- this gym is convenient and staff are nice but definitely in need of an update. The roofs leaks; in the last downpour the roof opened up over the treadmills and I got soaked- while inside!!!

Equipment is constantly broken and about 10 machines have water damage. Plus very cramped next to the equipment I think the space isn’t big enough for the amount of people going at peak times.

Firstly, the staff are excellent here and so is the vibe created by the people that visit and the location. Thumbs down to the faulty and rundown equipment, interiors are dirty, change rooms and cleanliness gross, weights are often not put away including some of the trainers who should set the example. So poor compared to other Fitness First's. Overdue for an upgrade.

Very old equipment. The cardio machines compared to other Fitness First Gyms are not good and some treadmills often stop when I am running. There are also no fans downstairs which makes it very hot on hot days. I am hoping that there will be updates soon. Staff are friendly and helpful.

It's disgusting. The worst fitness first I've been to. Hardly any equipment, old and the bathrooms were filthy. Never again!

The gym is often unclean. The hygiene levels are quite low. There was a recent incident of a member washing his feet in the men's wash basin. That is very unhygienic. Many of the lockers do not work. The equipments break down frequently and it takes a long time to repair them. The staff are very friendly and really good. I must say they are very professional. The good quality of staff makes me keep going back to the club.

Equipment is old and often broken and dirty, compared to some of the other fitness first gyms in city and Darlinghurst this one is a dump. Changeroom looks like its had no maintenance and a lot of the locker doors look like they are about to fall off. Staff are the best thing about this place as they are polite and friendly.

Staff and variety of equipments seems ok.
I gave them 2 stars after I came down for trial, there is 2 reasons.
1) Atmosphere in the gym aren't really encouraging your workout. Looks bit dark and dirty. Some equipments definitely need to be repaired.
2) A PT tried to contact me few times and he kept calling me wrongly. I just thought it was typo but even after I visited there and talked to him, he still made the same mistake. I pointed out politely and he said sorry for the mistake. Next time he contacted me, he even called me totally different name.
Lack of paying attention to the details, especially customer's name, shows he doesn't care as I'm just 'one of them' but want some money.
Failure of sales. What a shame.

Staff are really good but the equipment is very very tired especially compared to thei other fitness firsts.

Kind staff and after I have tried it I think I going to sign up for the full membership. Clean place with " relaxation opportunity" ( sauna and steam bath!!!! )
Great place for workout.

Equipments are very old, terrible air condition. I am gonna stop my fitness first membership.

Staff are really helpful and go out of their way to accommodate. Couldnt reccomend more.