Gallagher Bassett Services

Gallagher Basset issued my business with a refund cheque for a cancelled policy but unfortunately the cheque was posted to the incorrect address and cashed into a private account. Westpac have acknowledged that the cheque was cashed into an incorrect account but are unable to assist me as the cheque was drawn by Gallagher Basset.
I have been to the police and they also say that it is Gallagher Basset that has been defrauded (not me) and so they must resend the cheque to my business and chase up the fraud with Westpac. Matt Dinatale of Gallagher Baset has put it in the to hard basket and not prepared to do either. He does not even return my calls or e-mails. Absolutely shocking service.

My Case Manager at Gallagher Bassett went above and beyond for me while I was off work with an injury. I could not speak more highly of the service they provide and am truly grateful for everything they did for me.

Case manager was easy to deal with. Prompt response.

Shame on you