Graysonline

Australia's leading multi-channel e-commerce and auction platform for industrial, transport, mobile plant, agri, catering, warehousing, forklifts, marine & engineering equipment, AV, home wares, wine, IT & outdoor furniture.

Mission: To Unlock Value for Buyers & Sellers

Company Overview: With a heritage spanning over 100 years, we have always been pioneers in creating the most efficient way for buyers and sellers to connect – from our traditional auction heritage to our first online auctions back in 2000.

We sell more than 120, 000 items every month to both consumers and businesses. If you're looking for quality brands or commercial equipment, direct from some of the world's leading brand companies, you'll find our Online Auctions & Buy Now sales are a convenient way to get a great deal.

HOUSE RULES:

Welcome to GraysOnline Facebook page! We love to have our customers actively participate on our social media pages, so we encourage you to leave comments, photos, videos & links. We welcome all questions and commentary, including constructive feedback.

Social media is about community and fun, and we love having you as part of our social media family, but just like in any family, we have rules. These rules are in place to help provide a quality environment for our fans.

GraysOnline does reserve the right to remove any posts that don’t adhere to our rules and block anyone who repeatedly violates them. Please take a minute to read our rules and keep them in mind whenever you participate.

1. Age is not just a Number – To post or be included in a post you must be at least 18 years old or have the permission of a parent or legal guardian.

2. Play Nice – Posts or comments that are abusive, inflammatory, threatening, bullying, harassing, defamatory or libellous will not be tolerated.

3. Harmful Files – Don’t upload or attach files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

4. Copyright – Don’t delete any author attributions, legal notices or proprietary designations or labels in any files that are uploaded. Breach of copyright can have serious consequences.

5. The Truth and only the Truth – all posts and comments must be truthful and accurate and not breach any law or regulation.

6. Clear as Glass – be transparent. If you are connected in any commercial way with the Grays eCommerce Group make sure you make that clear in any posts or comments.

7. Keep it Clean - If you wouldn’t want your mother or children to see it don’t post it! Indecent or inappropriate posts, images or comments will not be tolerated.

8. Keep it to Yourself – Privacy is important. Don’t post personal information or intrude on anyone else’s privacy.

9. Get to the Point – Try and keep to the subject of your post. No spam, chain posts or the like are allowed. Promotional or commercial posts will be removed immediately.

It’s important to note posts or comments made by visitors to our social media pages or channels do not represent the views of the Grays eCommerce Group.

If you have a customer support issue or have any questions regarding the above, we recommend you see our FAQ page www. grays.com. au /faq

You can view the GraysOnline Privacy Policy here: http://www. graysonline.com/faq. aspx?id=83