Jeeves Dry Cleaners

Excellent phone manner! Very professional and close by, would highly recommend Jeeves 👌🏽

We knew that their prices where high but we decided to take our special items to them because we had read good reviews about Jeeves being a drycleaner that you could trust to do a quality job on delicate items.

Nothing could be further from the truth. Not only did they do a poor job but they were not professional -- we were treated very rudly by 'Kev' -- and when we went back to collect the "redo" of four knit garments they looked exactly the same -- hung over hangers with random creases, areas visibly stretched out of shape and, in some cases, discolored. For the third time, we asked them to correct the problems but when we picked them up they were in the exact same state -- it appears that they simply hung our garments back up to wait for collection.

We will go elsewhere but feel we must warn the public.

Don't go near Jeeves, in Lindfield, they will charge you high rates for poor care of your garments and equally poor -- actually non-existant -- customer service. Stay away!!!

Great service from these friendly people.
I wasn't sure if the yellow marks and stain could be removed but Julie took the time to explain what they would do, the risk of damage and how long it would take.
I felt comfortable that Jeeves would look after my dress.
Julie, phoned with an update and asked for a bit more time and when I went in to collect my dress it was ready as Julie promised and all the yellow marks and the stain had gone - Jeeves saved the dress.
Since then we have signed up for the home pickup and delivery service and my husband couldn't be happier.
He doesn't have to iron his business shirts anymore!
Thank you Jeeves
Emily Baxter

DO NOT USE JEEVES.
I have been extremely disappointed with Kevin (the owner) at Jeeves. I will not recommend Jeeves to anyone. As a long standing customer, I have been treated in a shabby and disrespectful way.
Jeeves LOST my $280 blouse which I bought from Scanlon Theodore 2 years ago. They admit it was their fault due to carelessness on their part.
Kevin the owner has been very rude.
EXTREMELY poor customer service.
I have since found out that a similar experience happened to a friend from my local school.
DON'T TRUST JEEVES with your clothes.

**** WARNING **** DO NOT USE THIS DRY CLEANER **** WARNING ****
Please avoid this dry cleaner. My wife had an expensive Gown custom made for our wedding. We left it in the care of Jeeves to be professionally cleaned and preserved. We were advised that the service would be completed in one month. It was returned to us over 5 months later and was ruined beyond repair. The irreversible damage was caused by the incompetence and inexperience of the entire business particularly the owner, Kevin. They advertise and claim to be expert dry cleaners specializing in wedding Gowns, however we discovered them to be grossly incapable and unprofessional. Jeeves displayed little knowledge, experience and appropriate skills required to undertake the cleaning and preservation of delicate items, especially wedding gowns. Kevin reluctantly accepted responsibility for the damage, however refused to compensate my wife and I for the damage his negligence had caused. He prompted us to take legal action through the tribunal and he eventually agreed to pay a very small portion of our claim. Throughout the entire 16-month ordeal, Jeeves or Kevin never apologized to my wife and I for what they had caused. I would never use this business again. Jeeves is a disgrace to the dry-cleaning industry and should be shut down and any future business can go to hard working merchants who have the education, skill and professionalism to undertake this specialist service. **** DO NOT USE THIS DRY CLEANER EVER!!!! **** AVOID **** STAY AWAY **** DO NOT USE ****

I started using Jeeves dry cleaners over a year ago after trying out a shopper docket on the back of my Coles receipt and couldn't be happier. They do a fantastic weekly pick up and return on my husband's shirts and the occasional bag wash. They try hard and in over a year have not had any issues. I love their 24 hour pick up and drop off box.