Lena'S Lakeside Cafe

Lovely place for breakfast / all day breakfast or lunch. Great coffee. Staff are bubbly, friendly. Great place beutifull view of marina.

I never write bad reviews although I have had bad experiences, but this time I thought I will as I am still very annoyed. I would like to make a complain about one of the waitresses in this place.

Yesterday 6th of December around 7pm, I took my family to this place as i wanted to say farewell to my grandparents before they were going back overseas and I really wanted to make that evening special, so I thought to take them to Warners Bay and brought them to this place that I never been before.

At the time there were two waitresses, one was a red head (Girl A) and the other had brunette/dark hair (Girl B). I asked Girl B if we could be served and as the place was very busy with low staff, she was very rude when she said that she needed to attend another table.

Some of us ordered salads and they took the wrong order, Girl A was very apologetic, and then brought the salads again, however they had the wrong ingredient and when we asked Girl B that the salad had a cold hard egg instead of poached egg (as described on the menu) Girl B, rudely took the plates from my 83 year old grandfather and my mother and with a rude/ cold attitude said she didn't know how long it was going to take as it was very busy!

Firstly, as a customer we are paying for our meals and service and if we read something on the menu, we expect to have what's described on the menu, in saying this the misundertanding of the dishes isn't what I am annoyed about, it is about the attitude of the wsitress (Girl B) in handling the situation when it wasn't our fault.

In the past I have worked as a waitress and have experienced very stressful situations and worked with short staff. If Girl B doesnt like her job, then she should quit or be trained with more customer serve. It was my last night with my grandparents before they were going back overseas and she brought me the worse customer serve. I will NEVER come back here again ...we had a very uncomfortable and awkward moment! However I must say Girl A was very professional at all times, I was very impressed by her. Well done!

I wanted to add that when we received the jar of water was DISGUSTING! We asked to have another jar of water as the glass was very greasy!

Food was ok...not really worth it for money.

Hope the owner trains their staff or learn more from Girls A' s customer's service.

Good food and coffee. Pleasant staff, great cakes and excellent pikelets with jam and cream.

Ordered a Caesar salad, all it was some letters and a couple scrapings of parmesan cheese and extra 5 bucks just to have a bit of chicken to it and in the end it was $22 just for bit of lettuce, chicken and a little bit of bacon, didn:t get any dressing, had to ask for some and they were going to charge it as a extra. rip off.

Had the turkey melt lunch special... bacon was crispy, the melt was delicious, reasonably priced and the family had other things they were all happy with. Brother said the only thing to improve on was getting the egg yolk runny for his eggs florentine. Thanks for nice meal!

Went for dinner and all the meals were beautiful. Definitely will be going back.

Easy atmosphere, great service and really neat people - those they serve!

Love the fact that you can go for lunch after 2pm. Loved the food and service. Nice and relaxing.

Here is a quite nice place located in a very friendly neighborhood. The cappuccino was very tasteful. We quite enjoyed the sunset here.

On the way up from Sydney to Coffs Harbour and stopped here for lunch.
We sat outside with our dog and the place was really busy. The Turkey Brunch from the specials was really nice and light, not too heavy but filling. The fish and chips tasted great but could have included a little salad as you can see in the picture, the plate looks pretty bare

Always exceptional service and top quality food.

Overpriced and the food was a joke. The 5 of us left hungry. Please learn the meaning of 'gourmet' once it's in your menu.

Excellent service. Excellent food. Say no more

Lovely staff..good service ..great food...reasonable prices...never had a bad experience there.