Marie-France Group

Monday: Closed
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Reviews

User

What a wonderful experience! Went in for hair cut today and was thrilled at the service I received. The friendliness of the staff, the shoulder and neck massage, the professional consultation and the cut really impressed me. I felt at ease and relaxed in the opulent surroundings. I highly recommend Marie France and her professional team stylist for your next consideration.
Zed

User

Great experience! I always receive a warm welcome from the experienced, cohesive team. Every service is explained in full and I can't fault them or the prices. Great location, great experience.

User

A brand new salon has emerged straight from Paris with a team of lovely talanted people. 5 star accredited salon. Their specialty is finding the right hair style for each personality, lifestyle and face shape.From softly playing sounds of (so french so chic) music and ambience. Marie France Group is the epitome of French indulgence. Luxury products and amonia free colours.Fantastic experience, loved every bit of it. i also had a manicure whilst my colour was processing.

User

The worst experience I have ever had in beauty industry! Unprofessional stuff without any sense of responsibility, but with outrageous attitude towards clients, not professional and not knowing their job and of course the customer service itself.
Do not go there if you want to ruin your day and waste your time and money! Stuff is rude and thinks that it is ok to treat the customer (that pays good amount of $$) as if they serving them for free.

Also got "lucky' having a massage. Since we started, I right away noticed that the start isn't good enough as there was no robe,even though there are number of candles on the wall, they weren't lighted and it was just all done in dark, in a cold room.....pretty "relaxing" isnt it? when got in, I saw the towel with some weird stain on it and the lady started explaining that it's all good and I don't need to worry about it, but asked to change it as it's not acceptable and when she went out to grab it, she didn't like it, then she started massage with cold oil on my back and that is wrong as the oil has to be warm to be used. plus to use cold oil in cold room is pretty daunting.....
Then While massaging , music was way too loud and I was feeling not great at all as her nails were scratching me and when told her to be careful with nails,she just said that her nails are cut and continued to do the same. so until she finished,it was all like a torture,rather than relaxation.
furthermore all that time I was feeling cold and when asked to adjust the temperature,she went outside to do that, but after that I couldn't feel the difference at all.
Then there was time for facial. even after I completed form to let them know about my skin type, she still used product that made my skin oily and I had to use tissues to get rid of extensive oil after the treatment and throughout the day.
While doing the treatment, it was still all dark in the room only with facial lamp and 3 blinking/flickering light on ceiling because they weren't working properly and with the temperature still being cold, I really felt like its a morgue rather than beauty treatment. it was so cold, that even was having a goosebumps and the lady felt it and was still doing a massage and when noticed, she said that "oh, I can see that you cold because you gave goosebumps, where I replied that well, I said to you before that Im cold, didnt you believe me then? and I am until now!- and instead of adjust it again, she just said that "oh but you saw me going there before to do that, and I did that? If you dont believe it, we can ask other people there that saw me doing that". so instead of doing something , she just was explaining herself. - so much talk, but no solution.
When finished the treatment, I stood up and looked at the mirror and saw all my eyes are in mascara circles as she didnt clean it properly. and when asked for cotton pad, she started to clean it and scratched the lower lid of the eye and it hurt me and when I said that she hurt me she again started telling me that she didnt do it as her nails are cut and just left the room without goodbye or explaining what to do after......so I was left all by myself there lucky had some cotton pads to remove the extra oil left after the facial and rest of the mascara.....unbelievable!
Found my way to the beauty makeup corner to do my make up BY MYSELF as nobody didn't bother helping me most likely as they were ashamed to show me this corner as it was just unbelievable as all makeup is ruined and dirty, thrown everywhere, plus looks as if it is old and cheap and when used mascara from there, after 2 hours (and it was evening dinner party) it was all running on my face same applies to other make up that tells clearly that it is cheap.

The whole experience was just one big mistake. Shame on such beauty.


More about Marie-France Group

Marie-France Group is located at Shop 10 Philip Mall, West Pymble NSW 2073, Australia
+61 2 9418 1055
Monday: Closed
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed
http://mariefrancegroup.com.au/?utm_source=GooglePlaces&utm_campaign=Marie-FranceGroupWestPymble&utm_medium=GoogleMaps