Mercure Sydney Liverpool

The Mercure at the Liverpool Catholic Club is somewhere one MUST visit and partake of the ambience of consumuate customer service and satisfaction of the Five Star atmosphere, furnishings and decor of the hotel. Coupled with the bedrock of the Club itself seamlessly integrated into a great place to stay and relax in. And a shortbstroll is the LCC Sports Centre to work off those calories gained partaking of the cuisine on offer and bars to imbibe and quench a thirst on a hot day.

Convenient hotel. I have stayed here a few times and it is very close to a number of industrial clients. The staff are efficient and friendly and the rooms are very comfy. Being situated next to the Liverpool Catholic Club also provides a extra dimension of entertainment mesls and the bar. Great treat.

Nice place to stay near Liverpool city. Very close from Catholic Club good for gamblers and cheap food and good food in club.

PROs

Nice room
Food is very good

CONs

No food menu in the room
Went to restaurant but no staff
Went to look around the Catholic club and went back to restaurant, still no staff
Went to reception to ask for service, reception said "just go back, there'll be someone." I forcefully said "I've been back twice." He came and got someone from the back. Note that the restaurant was at no more than 5% capacity.
As there were only two tables occupied in the whole place, I asked for a booth in the bar right next to the restaurant. I was told only for drinks. There was next to no one in the building. What a shame I couldn't eat there.
Directions also aren't clear to the entrance of the hotel.

The beds are soft and comfortable. The rooms are well appointed and quiet. The restaurant has fine dining.

Clean rooms, nice view of the carpark, room service average considering average cost of a steak is $40+ with chips. Good for business travel.

Nice room and the majority of the staff were helpful and friendly.
I had 2 issues.
The lift doors closed on me without warning causing a minor injury. Someone more frail might have been more badly hurt.
The worst issue was after 2 nights of the most uncomfortable bed I have ever encountered in a hotel we complained. The little man who seemed to be in charge of houskeeping turned up announcing he didnt know what we expected him to do as all the beds had topper pads. When he pulled the sheet back and there was no topper pad he acted like it was our fault and flounced of and left the housekeeping ladies to sort it out. I would have thought an apology at least for 2 nights of extreme discomfort would have been in order.
Atrium resturant great food.
Just be aware unless you are into gambling there aint much to do in Liverpool and it is a long way from the airport $80 to $110 taxi fare depending on the time of day.

This is a fantastic place to stay at. Complete in every way. Very comfortable rooms. Connection to the licensed club gives cheap meals and free entertainment and our last stay a full buffet breakfast was included in the price..
Highly recommend it.

No mention when making the booking by phone that it was half a building site. Requested to pay at time of booking and was given the impression that payment was done. No mention of payment at check in other than leaving a $50 safety deposit but at check out payment was requested. It was processed immediately but the $50 safety deposit takes 3 working days to refund.
If you want Wi-Fi you have to pay for it even though free Wi-Fi is available everywhere now, including the small cafe I'm sitting in writing this! Check in staff were lovely but check out were rude and didn't listen resulting in the cost of the room coming out of the wrong account on our multi-account credit card.
The room was nothing fancy, for $60 less I've stayed in the heart of Parramatta in a better room including a balcony and spa bath.
The charger port was broken and the exhaust vent in the bathroom dropped chunks of dust on your head if you went to the toilet. We were staying for a function but could not access any floors other than where our room was. Given we were catching up with people from all over the state, this was very annoying.
Extremely disappointed and will not be recommending this accommodation to my friends and family.

It has a central location for Western Sydney and is a great place for a casual business meeting

Ugly staff, disgusting behaviour. Worst place to stay. Filth of human beings

Nice room and friendly, accommodating staff. Baby cot provided.
We had a newborn with us and staff were happy to put our bottle steriliser in the staff microwave for us.
Having a microwave provided with the baby cot would make life easier.
Direct access to the attached club which is good for entertainment.