Neutral Bay Laser & Dermatology Clinic

Fantastic. Staff are really friendly and the treatment went really well.

I went to this practice for some cosmetic injectable treatments after learning of it from research. It really is by far the best experience I have had for injectables - a really pleasant environment and very professional drs and staff. Really a first class experience from the receptionist to Dr Maryann who gave the injections. I will be going back myself and will be taking a family member who has psoriasis and highly recommend this practice.

Mixed feelings. The dermatologist on site has zero interest in you apart from pushing you through and charging excessive prices. I felt really awkward with the consultation and at one point wondered if I should just walk out half way as he does not even look you in the eye and his manner was very impolite. Never have I been to a doctor where I felt like a second class citizen but this place was it. He really seemed to be in the wrong profession. The rest of the staff however are lovely. Prices are very steep, almost 4 times the rest of Sydney. I thought I'll come here as it is long established but I don't think I will go back for another treatment.

Went there for laser hair removal services. Must ask to have the same nurse to treat you as they will provide a different one every time. A timetable was made on the first consultation to show which area of body and what date the hairs will be lasered. Receptionist did not keep files on the computer / this was not passed to receptionist so there was confusion and questions every time I went for a session as to what body part I am doing. (was lasering up to 4 different body parts, hard to keep track of which couple or few it was every time)

The first two sessions I had, i had forgotten to shave my hair beforehand. The nurses did not offer a shaver or say anything and went ahead with the treatment. It is not effective to laser over grown hairs as it is essentially just burning the skin. Upon arriving to my third session was when I was finally offered a shaver AFTER I had mentioned the last two sessions I had to the nurse.

I then asked to have the same nurse as I finally felt taken care of, but to my surprise the receptionist said yes I can take a note for you unless she is sick that day. So as a patient and paying customer I have to keep in mind that the nurses at the clinic may have a sick day. Unless you want to call on the day of your appointment to check if your chosen nurse/doctor may be sick, then I do not recommend this clinic. It is unorganised and they do not take care of you as a patient.