Newcastle Platinum Hand Car Wash

Tried to talk me into the vip wash because apparently it needed to be vacuumed yet all I wanted was the deluxe wash that sais it vacuumes.

Took in my brand new WRX STI for a detail, went the most expensive package to ensure a good job. The result? absolutely garbage. Greasy, cheap interior wipes/product used, left this disgusting resin that took days to remove/restore. The exterior was just as bad, being as the car was new, they only really needed to focus on freight dust etc, but they actually never even ran over the rubber tracks, was the same as when I dropped it off. If you have $20, pay the nearest homeless person to do it, and you'll get better results.

No protective mats on carpets, really crappy wash job that resulted in me going out and buying my own detailing gear, learning how to do it properly and actually cleaning it the way you would expect for $250.00. I highly recommend avoiding this place if you love your car, because this is a business setup to make cash quick, no retain or please customers in any respect, you only need to look at the location to complete the picture.

Very bad job and bad attitude. I had a voucher for delux wash.. before I showed them the vouchure it was going to be an hour then once i showed him the vouchure he said actually will take 2hrs and then tried to tell me they were closed due to weather (it was cloudy).
I then got the car back and they hadnt even cleaned under the car mats and refused to do anything further as the delux wash is apparently just a quick vacuum and my car was too dirty. ( but didnt say anything at the start about it being too dirty)
They didnt even attempt to wipe over the back trims (7 seater) as only the front 4 door trims were included.
Very rough job and not worth anything. I would have been better to clean it myself. Very dissapointed!!

Good luck getting the advertised price. As others have pointed out already, your car has to be clean to qualify for this "minimum" price. Some sand in the footwell at this beachside suburb car wash rockets the Deluxe Wash from $55 to $80. No thanks. I'll go to Broadmeadow every time.