Oakley O-Store - Manly

Ordered glasses in store and was told they would be in with 10 day this was over a month ago. Have not been contacted once regarding the order or been called back when I have asked to be.
After three weeks found that the glasses had been placed on back order without any update from the optician.
Still waiting for an answer from the team at this store. Lack of response or cstomer device s not what I've been used to with Oakley.