Officeworks Lewisham

Quick cheap and efficient. I am a student and always find it easy to use. Staff are very friendly

Friendly staff. I wanted to print some party invitations and they did a few trial runs for free to fine tune the quality

It's an office works... So office supplies and printing. Not the most well stocked but chances are you will find what you need.

Terrible customer service. Requested 4 x A3 prints, but the printer had jammed. We would have understood had staff come to explain the situation. Unfortunately, my partner and I were left waiting while staff served others in the line behind us. We probably waited at the counter for another 5 minutes after hearing staff telling one another it would be off for the night (waiting for our USB stick) . After placing the order I was told that officeworks staff would call/text me when the order was ready. I called after 2 days when I still hadn't heard anything and was told the order had been waiting for me, but that staff didn't inform customers when an in-store order was complete. Very frustrating.

Staff are friendly, but like most officeworks can have very strange prices for certain items. Photocopying service is very helpful.

Had the items I wanted in stock. I did check online first. Price matched an item to another retailer quickly and simply.

I have been going to this Officeworks for many years and have always been happy with the service but am incredibly disappointed with the service I received today. I paid for printed photos and was told it would be a 30 minute wait before I could pick them up. I came back to the store after 40 minutes and was told there was a paper jam and it shouldn't be much longer. I understand these things happen and sat down to wait, however, after waiting a further 60 minutes I asked to speak to the manager, Rony. From the get go, this man was incredibly rude and intent on not rectifying the situation. I told him I had been waiting 90 minutes and that I would like the photos sent out to me to which he laughed and said I could pay for the postage. He asked me how much I had paid for the photos ($15) and laughed mockingly at my response while turning his head away whenever I spoke. He told me I had to wait another 30 minutes (2 hrs in total) as he walked away from me.
I am a long time customer to this store and feel that he could have managed this situation better by apologising (which he did not) and sending my photos out to me free of charge, as I originally was told it would be a 30 min wait that turned into two hours. I am embarrassed by the way the manager spoke to me and am unhappy with his indifferent and mocking attitude. I live locally and it is a shame I experienced shocking service today after being a pleased customer in the past.

When I walked in the door I had noticed some homeless man had vomited in the aisle on my right. He had obviously been let in by the staff and this was appalling. Half the staff was on their phone, and when I asked for their help locating a special type of pen I needed in the stationary aisle a young man who struggled to make eye contact told me he was busy helping another customer and never came back. Absolutely atrocious, will never come back here again.

Large officeworks store. Same as any other when it comes to price and stock. Plenty of off street parking. Have been here plenty of times as local and quiet happy with the store but staff unfortunately aren't to knowledgeable when asking them about products. Not all staff, but it is a regular issue.