Oxford Bathrooms

Premium price for a poor quality outcome, had 3 bathrooms renovated took far too long to complete, many aspects to the fitout needed to be reworked or reinstalled. Called head office multiple times to sort out post completion issues, no response.

The only aspect of the purchase that went well was the pre-sales and sales. The planning was disconnected and the execution was worse. Had to stay on top all aspects of execution. The only saving grace was the professionalism of the tradesman. Since the install, the shaving cabinet sold to us has broken in under 3 yrs, because it was cheap. This is after spending $50K on both our bathrooms. When we contacted them about this, they were black and white on the warranty period, and basically didn't care. So if you want to have someone that cares, after the bathrooms are done, then look somewhere else.

I found that the team at Oxford was extreemly thorough with my quote and explained each step of the reno very well to my partner and i so there was no mistakes in what we wanted. We went with them because we were able to see what we were going to get from the showroom and that gave us piece of mind. Thanks

Top quality with peace of mind.
Thanks Oxford bathrooms for the amazing work you did in our bathrooms,
you guys should be proud of yourselves. You are very unique from any other bathrooms company; the attention to detail and service is incomparable. We highly recommend your service to everyone!

Bathroom renovations are never easy but the results were certainly worth all the upheaval. The project manager was wonderful and nothing was too much trouble. The contractors too were professional, friendly and did excellent work. We're very happy with our new bathroom and would like to thank the showroom staff, Eddie our project manager and all the tradesmen for their efforts in bringing about such a quality end product.

Sandra has been wonderful helping us choose tiles and fittings (and letting us change our mind). ready for the rest of the journey/jigsaw.

BIG mistake using Oxford Bathrooms.
Bathroom floor tiles were supposed to be matt finish but they laid gloss which is too slippery in the shower. As we were all at work when they did it they accused us of agreeing to using gloss before they laid them. Impossible. The tilers could hardly speak English and we were not at home so at no stage did they say “are these the tiles you ordered?” They were nice at the start of the project but as soon as an issue arose they went on the defensive and blamed everyone else but themselves.
The project manager offered $150 discount. $150 for risking our lives on slippery tiles every night? Get out of town! He tried to tell us to use a shower mat so not to be slippery. No way!
They knew they did wrong and it would mean ripping up the floor and walls, waterproofing again which they tried to weasel their way out of at every turn but in the end they did it and then tried to charge us for the waterproofing once again. One of the managers phoned us and asked if we could help pay for the tiles as it was partly our fault and as they had installed the correct wall tiles then we should “come to the party” and agree to pay some of the wall tile costs. Unacceptable. Oxford was responsible for every mistake that happened.
We demanded that they use a less aggressive tiler contractor as they would turn up at 6am when it was supposed to be 7:30am and hang out on the front lawn until time as we couldn’t let them in as we had to prepare for work, kids off to school etc so they had to wait and they were loud, argued in the own language way too much but would swear in English every third word. So embarrassing for the kids to have to listen to them.
Finally the bathroom got finished 10 days after the 5 week contract. They never offered any discount after putting us through their incompetence. Glad to be finally over.
Please, this company is not worth the stress and aggression of its contractors. Do not even consider.

The whole experience was awful. They were a complete let down. A little bathroom that was supposed to take 6 weeks took 14 weeks - totally unimpressed!

Love the new bathroom. Thanks for all of your support during the process.

Felicity at the Thornleigh Showroom helped us get our new bathroom within budget. Just wanted to say thank you.

I would like to thank Lorna Robson in the Thornleigh Showroom. She helped guide us to get our perfect bathroom. Andrew the project manager was prompt and delivered quality.

Their quote was the best value for money and they made the whole process seamless and simple. We were dreading a major bathroom renovation but the Oxford team made us feel at ease. The end product is amazing! Highly recommend then.

The showroom is ok, staff were apathetic. We spent 45 minutes waiting to be approached for help. Then another couple walk in and immediately get served. Get your head out of the toilet Oxford. We walked out, no bathroom renovation from them now.

I would like to say I just had my bathroom renovation completed and I am so happy with Oxford Bathrooms. My experience from the moment I rang for a quote to the completion of the bathroom was exceptional. Oxford made the renovation process easy . My Project Manager, Andrew was terrific and communicated with me all the time. The showroom staff in Brookvale were very knowledgeable and guided me through all the necessary steps. The trades people were polite & clean. Thank you Oxford Bathrooms it was a pleasure to have you as my Bathroom Renovators. Dana

I would definitely not recommend Oxford Bathrooms after my extended experience with them. What should have been a relatively straight forward project to renovate a bathroom, toilet and laundry ended up laboring in to a four month nightmare of trying to get the work finished to standard, including repair to the damage to non-project areas.

I was told on a number of occasions that they were doing me a favor by repairing their accidents and they also imposed conditions on them repairing the damage to non-project areas, for example they would only carry out the repairs if I supplied the materials for the repairs.

They also have low standards when addressing issues and go for the minimal cost solution, for example filling a hole they accidentally cut in an exposed beam wooden ceiling with blue treated wood.

We are very happy with our new Oxford bathroom! Top quality tradesmen - friendly and professional. Clear communication - well organised and they came when they said. Our original concept had a few spacial problems which our Project Manager, Gerald, quickly identified. He re-worked our ideas into a more functional and attractive design that maximised the space we had to work with and the end result is excellent. The quality of workmanship and finish is first class and we would highly recommend Oxford to anyone.

Short three little words, that will make a huge impact in someone's life! R U OK? Ask your colleagues, friends, family and all the people you know R U OK? #AreYouOK

Get your Bathroom done before Christmas! Packages from $18,900 - $35,900.
Visit our showrooms in Thornleigh and Bookvale OR call us on 02 9484 7500.

**LIMITED TIME OFFER **
A $2,000 Saving on your New Bathroom.
Since 1999 we have helped customers make their dream bathroom a reality. Come and check out our Thornleigh or Brookvale Showrooms to meet one of our renovation specialist.

Thinking of renovating your bathroom? Add value to your home and see how Oxford Bathrooms can help you. Get $2000 OFF your new bathroom quote. Limited time only.
✔️ We have been around since 1999 ✔️ Over 5000+ Bathrooms Completed ✔️ 10 Year Home Warranty included... ✔️ We have access to leading bathroom brands ✔️ Experienced Tradesman ✔️ Visit our Thornleigh or Brookvale Showrooms ✔️ We Quote. We Design. We Renovate.
Visit our website to submit your enquiry and take advantage of this offer www.oxfordbathrooms.com.au or call 02 9053 4592 for a quote.
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We have access to the biggest brands allowing us to offer our customers the most trusted products in the industry.

Leading brands are creating a diverse range of colours to choose for your bathroom fixtures. See the latest trends in our #Thornleigh or #Brookvale showroom.

We Quote We Design We Renovate

Creating your dream bathroom is as easy as 1-2-3 With Oxford Bathrooms.

You’re protected by our 10-year warranty. We stand by our work and by our guarantees. We provide our customers with a 10-year warranty on all our workmanship. Find out more at https://oxfordbathrooms.com.au/about-us/< br>

Ready for a new bathroom? If you’re thinking about a new bathroom but worrying about the process, ask us about our simple 3-step process. Find out more at https://oxfordbathrooms.com.au/about-us/< br>

Add style to your home and value to your property. We create beautiful, functional bathrooms that add style and value to your home. Find out more at https://oxfordbathrooms.com.au/about-us/< br>

Check out our bathrooms and our showrooms. If you’re thinking about a new bathroom, why not visit one of our showrooms and chat with one of our qualified designers. Find out more at https://oxfordbathrooms.com.au/showrooms/

Everything old is new again. Many people these days are choosing retro styles for new bathrooms. Whatever your taste in bathrooms we can help you design it and build it. Find out more at https://oxfordbathrooms.com.au/about-us/< br>

How to avoid the winter blues. A new bathroom or ensuite could brighten things up. Why not check out our bathroom renovation packages. Find out more at https://oxfordbathrooms.com.au/packages/< br>

How a FREE visit from one of our designers sounds Not everyone has an eye for design so we can help by having one of our designers come and visit you to see how your dream bathroom could become a reality. Contact us to find out about our complimentary visits at https://oxfordbathrooms.com.au/enquire/