Profilo Dental Newcastle

Dentist or "Surgeon" was so RUDE! Was so overpowering. Never let me even speak. Talk about unneccosry things and charged me 10x the amount I thought was appropriate and from my second opinion. the girls on the reception looked like they had no idea what they were doing adn looked like they were doing nothing but laughing and eating behind the desk. Was a blaring tv in the back and a child running around making uncesrery noise. Not happy the amount I paid notfied my dentist not to referee me here again got new referral for another surgeon on Tuesday

The whole team at Profilo is excellent. Super personable. Makes every visit to the dentist a delight. Dr. Stacey and the dental assistants there are extremely accommodating when it comes to available hours and payment options for uni students like me. I couldn't be happier with the end result of my Invisalign's. Thanks team!

The dentist I saw didn't listen when I advised that since he had ground down high spots (which wasn't where I had the issue and didn't resolve the issue) I had sensitivity to pressure when eating. The dental nurse spoke up in front of the dentist telling me it can get sensitive over time that it is a high spot that hits first when eating. Stupidly I let him have another go and consequently I can't chew anything hard on that side of my mouth this includes chips or a cracker as he continued to ground down perceived high spots. The last time I went in the dentist had on a crumpled and marked jacket not looking too professional and the dental nurse seems to give advice. There is A4 paper " bring a friend get a discount " notices stuck on the wall, thought this was odd.

The practice and staff were highly professional, warm and engaging. My whole experience was relaxed and calm from start to finish.

I will definitely be returning and will bring the family too.