Rug Cleaning Sydney Devine Rug Care

the service was easy to schedule, the rugs came back really clean and bright, the price is right, and the email communication was swift and friendly.

however the return delivery was not a great experience - on the day of, i received no updates on the status of the delivery, and it had passed the two-hour delivery window and no rug. with no one contacting me i had to call three times only to be told the delivery would come two hours after the end of the originally scheduled window.

late deliveries are okay, stuff happens, but what was missing here was them contacting me to tell me rather than me having to actively chase them only to find out it was 2 hours later than scheduled.

Tam and the Devine team were extraordinarily responsive in collecting and delivering back our rug. Not only that, it has never looked better! Brilliant service. Highly recommended and very reasonably priced.

Very pleased with my experience. I reached out to Devine rug care after a tea spill on my very delicate and light coloured rug - in addition to the spill there were a few older stains. The whole process took less than a week and results were better than expected - the rug looks brand new!

My wool rugs now look like new. I am very pleased with the hand cleaning, the pick up and delivery and the communication. The service was very professional and I was surprised that my rugs were ready so quickly. One very satisfied customer!

Absolutely fantastic service. The rug was picked up and delivered back nicely wrapped and cared for. Exceptional communication with me at all times. The professional cleaning process made the rug look brand new. Highly recommended and will use again. Steve