Second Skin Dermatology

Just had the worst doctors experience of my life!
Drove 3 hours to woollongong (from Canberra) for a specialist skin cancer treatment only to be told on arrival they couldnt do my treatment today, but they could offer me something else. When i told them id already had that other treatment before and it didnt work on me, he said "i dont believe that for a second".....EXCUSE ME! So arrogant! Its MY body! I think i know what treatments ive had and what works for me better than a stranger does!
When i asked why nobody called to tell me the treatment wouldn't be going ahead, as they knew i was coming from Canberra, he just shrugged his shoulders then told me i should just 'get it done in canberra!' When i said no one in Canberra does it, thats why ive just driven 3 hours to come here he says "i dont believe that either"....!! WOW! I was dumbfounded by what i was hearing?!
Its well known/documented (search google) that there is a huge shortage of Dermatologists in Canberra, i called every single one of them, only one offered METVIX PDT and she had a minimum 4 month waiting list, just for a consult! I certainly wasnt driving all the way to Woollongong for fun!
This was my 3rd and final visit to the clinic, to date i have spent over $1000 on this treatment (which is now left incomplete - what a waste!) and this is the way i was treated by them.
When i later phoned back the receptionist for some sort of closure/apology i was offered none. When i pointed out i had spent over $1000 so far her words were "....but you hadnt paid for today had you?" WHAT?! When i asked for an apology, SILENCE. Not one single sorry was uttered.
Im completed baffled and in shock at how i was treated, i have no idea why, im just mystified!
There are other dermatologists in Woollongong that im sure would treat their clients with more respect than here, all Dr Shannon wants is your money! You've been warned!
Dr Jack Shannon you are a disgrace!!