Shack

I stood at the counter while the only staff member stood on their phone sending a message right in front of me - no greeting, no eye contact, no acknowledgement at all. When she was done she began to serve me, and later told me she was sending a work-related message and wasn't ignoring me. Maybe prioritise customers over work messages and if management doesn't understand that, they're backwards.

Beautiful furniture and really helpful staff! We purchased a dining table, buffet, bedside tables and side tables in time for delivery to our new home last year. The new house was then delayed 6 months due to covid, and the staff were wonderful with what became our monthly calls extending the delivery times. We're finally in and so happy with the furniture from Shack. Will definitely go back next time we're looking for new items.

I would just like to say a huge thank you to the staff at Shack. I’ve been looking for some dining chairs for a while. My table is large and custom made so it’s been tough finding a match. When I visited the store last year the staff were so helpful and I was able to take 2 different chairs home to try out.

Fast forward to this year I decided to purchase the 8 chairs which were slightly over budget but TBH well worth it! They are solid and the quality is great! Also thanks to the delivery team who were quick and efficient! A lot more family time there now that we don’t have to pile 2-3 cushions on the old chairs to get the height 🤦🏼‍♀️😉

Thank you!

PS I now have my eye on some lounge side tables ☺️

Purchased two Capri entertainment units and absolutely love them! The purchase was made over the phone and was so easy. I was told that the cupboards were due in a couple of weeks to the warehouse. I had a call literally two days later to say that they had arrived! Delivery was the same week! Amazing service! Everyone from the sales to the delivery were so pleasant and helpful. Such a nice change! I am over the moon with my purchase and will definitely be buying more from Shack!

We recently purchased a beautiful dining table and chairs from Shack Artarmon, and also a matching sideboard, the price and quality were excellent, and all the products were discounted, so we were happy with the great pricing. I found their range of furniture suits many different styles and they also stock some lovely decoration pieces. Staff were very helpful and courteous.

Great range of quality furniture and homewares and very staff helpful staff. I have been delighted with everything I have bought from this store.

Good quality produxts, reasonable price, I have purchased many items from this store and will go back for more, the owner was so kind to resolve an issue, helpful staff.
Thank you