Reviews
Great spot close to shops and nightlife with amazing views from the rooms .
Excellent Accommodation & Staff - Some Items Do Require Attention.
Stayed here over the past weekend for 3 nights for my Grandma's 80th Birthday. We had a 5 bedroom unit which was amazing, large and spacious with excellent views, very clean and comfortable. We have stayed at Star of the Sea and i'm sure we will again as apart from a few points it is a fantastic time away.
The negative points I feel need addressing are the following:
*Cooking utensils - Unfortunately the cooking facilities are completely unacceptable for the price being charged. The pots and pans were at best home brand from Woolworth's, the knives were blunt as a butter knife and the largest breadboard was barely big enough to cut a tomato. Quite disappointing when trying to cook breakfast or lunch for 9 people! Also some proper dish washing liquid wouldn't go astray over the small useless sachets provided.
*Internet - 250MB per device per 24 hours is unacceptable in this day and age. It was completely unreliable and I find it hard to believe the 250MB quota was accurate as it seemed to last 15 minutes while sending simple emails. For the price being charged I don't think an unlimited data plan is asking too much. Its max $90 a month, room rates were close to $5,000 for 3 nights.
Apart from the above 2 points I highly recommend the place for a great holiday. Just don't expect to be able to work from here or cook too much in the room.
Huge rooms, really clean and lovely staff
Exceptional rooms with breathtaking views. Very expensive though. Staff were okay, but for the price you pay I would expect better.
From what I remember, this place is pretty phenominal in terms of having a holiday; there are some great views of the area when you look down from the veranda of any of the higher floors. There is even a pool with a water slide AND a bar on the pool where you can sit on the chairs that are in the water and enjoy any cold drink! Overall the best part I found in terms of this place is the pool. If i could id give it 4.5 stars.
Offers short term apartment rentals. It is probably a bit of a stretch to refer to the facilities as 5 star as there is not 24 hour reception or concierge. You also have to take out your own rubbish down to the basement which I found bizarre considering this is advertised as luxury accommodation. The apartment I stayed in was clean and tidy with up to date appliances although I did not actually use them. The walk to the beach is relatively short but down a hill (which you will obviously have to climb back up). I would consider staying here again but I would probably explore other options as I don't think this offers anything beyond a decent private holiday rental unless you use the courts or pools.
Totally loved this staying again in January. View was awesome
Appliances available inside the apartments were not good enough to be 5 star, other than that the apartments were nice and other amenities were great, customer service was okay and can be improved to be more professional.
Overall, it was a great place to be. Staff can’t handle a situation in a professional manner, they have quiet a character in them and made me and my friends and family unwelcome.
An amazing apartment with great views and furnishings. Well appointed wuth stunning Haven views.
Wonderful friendly and helpful Managers. Highly recommended for a relaxed holiday
6th year of holidaying here with girlfriends. Beautiful spacious apartments we all have our own rooms and bathrooms so great for sharing and private time. Spa service to apartments. Great friendly and helpful staff. Love the views and location, walking distance to beach, shops and cafes. Tropical grounds all make for perfect luxury getaway😊
Great staff. Awesome venue. Very enjoyable!
Lovely hotel, apartment was beautiful and large, lack of parking was an issue however.. I would absolutely recommend here to anyone.
We love star of the sea the staff are amazing and the room are beautiful
Beautiful views, large rooms and great amenties