Tea Gardens Boatshed

Love returning back here. Quality service and scrumptious food. Never a disappointment here.

Was in tea gardens for a family celebration a few weeks ago and decided to go to your restaurant for dinner.
Arrived and was given a table with a nice view. My husband and I were with his parents we had never dined there before and had heard good things, he is always loving to try new places as he is a very experienced chef himself and Loves food.
We all ordered our drinks and meals.
It wasn’t a very busy night in the restaurant considering it was a Friday night, we were not use to such quiet atmosphere.
Our drinks arrived and we were shown the wrong bottle of wine, an easy mistake yes but if the order was taken correctly it would not have happened.
Our meals arrived entree was wonderful and it all looked great except I had the incorrect main meal. It was the wrong fish dish but I ate it as I eat most fish. Yes it may have been yet another honest mistake but if the order had been taken correctly the mistake would never have happened. My expectation of the evening was not as high as when I walked in.
In between the wait times from giving our orders to waiting for drinks or meals we were not spoken to or and used plates or empty glasses were not taken from the table, no wine was poured and even no water topped up in glasses. We had to ask at one point can you please take these plates as we had no room on our table, and really I don’t know what the excuse would be for that as there was only two other tables there besides us and the waitresses had time to braid hair inbetween polishing cutlery in plain view of customers at a table, fix up make up behind bar and there was plenty of giggles happening between staff oh and not to mention the looking in the glass reflection of themselves but hey I guess that’s only to be expected when you employ 17 year olds.
Dessert arrived and it was disappointing one was too hard to eat as it was layers in a ridiculous glass and the other very plain.
I would of loved to give feedback of our experience as we were leaving my my husband asked me not to, instead wanted to give you the benefit of the doubt and re booked for breakfast (not my choice).
So the four of us arrived for breakfast, my parents in law enjoyed theirs, eggs were overdone but they were happy, shame I could t say the same for my husband and I, we ordered the same thing bacon & egg roll we only got a few bites in and my husband found mould on the bottom of his roll, I didn’t believe it so I pulled it apart and it was green! I then checked mine and the same thing, I was furious and wanted to speak to the manager immediately but my husband knew I would cause a scene and he hates it so we left with meals uneaten.
We have family that moved to tea gardens and told them they were in shock, they have spread the word as news travels fast in a small town.
My husband did write a review on Facebook and since he only gave you a low score of course you deleted it, which is fine but the more you delete two more comments will be on there to get our point across, after all you can’t delete and block everyone 😂

Wow wow wow, how unprofessional are the management here.

To actually delete my Facebook post so your other customers / potential customers can’t see my post, that’s shocking, you take the good comments with the bad.

So I will let your customers know about the terrible food, bad service, wrong meals, wrong wine and to top it all off
(DISGUSTING MOULDY BREAD ROLLS MY WIFE AND I RECIEVED ON OUR B&E ROLLS ) . But you obviously tried to hide that from your customers.

I got a excuses after excuses reply from management , then replied again and they realised it didn’t look good so hid my post from everyone.

Anyone reading this, I’ve been a chef for 18 years and it’s obvious when you have large mouldy patches on the bottom of the roll, chefs clearly thought they were clever as it looked fine on top , first thing I did was check the bottom and what do u know mouldy rolls.

STAY AWAY FROM THIS PLACE

They lost 17 customers because of this and we booked at mumms down the street , great spot, great view, immaculate resturant and much nicer food and service.

Really enjoy coming here. Friendly staff good coffee and the scones are just right. Very generous amounts of jam and cream. Just had the soft shell crab burger. Recommended!

Lovely place, recommended to us by locals when we were staying in the Tea Garden hotel. It's right out over the water with fantastic views of the river. The coffee is ok, it's hot and flavoursome which is what you want, staff are young locals, lovely and friendly. The food is excellent, we turned up with 15 people with no notice and they had no problems helping us. Lovely spot, recommended and I will definitely be back.

Lovely as usual! Friendly service. Great food. Try the chocolate orange autumn!!!

Fast service. Friendly waiters. Perfect place.

Excellent service. The staff are 1st class

We arrived after lunch and were greeted by super friendly staff.
Great menu , fantastic location, good selection of wines, beers and spirits.
Coffee with chocolate, date and macadamia cake is to die for!
We will be back. Thanks girls for a wonderful experience.