The Sebel Sydney Chatswood

Great friendly staff, the great hotel, have a great room with a nice view, clean and comfy beds. Have a  huge pool and the breakfast buffet was awesome. Staff is always helpful, they are willing to help you and guide you to the hotel especially if you are in the first stay. Definitely worth it and prices are reasonable.

I really enjoyed staying at this hotel. They have comfortable beds, clean room, very nicely decorated. The breakfast buffet is a great way to start the day. Staff is very friendly and lovely if you need something they come quickly. Altogether a great experience and I will always come back here.

A very poor experience all round. Not only were the reception staff rude on arrival but the room was in poor condition too. I would not recommend this to anyone wanting a more than average accomodation option.

Fabulous staff, friendly and functional. The rooms were great, nice and big with premium channels and comfortable beds. Ask for a harbour view and you can see the Sydney Harbour Bridge. I recommend rooms 1908 or 1902.

Far from happy!! Checked in and couldn't get into the room. Had to wait to get a key because the card reader was faulty. Got the card reader fixed at 3pm for it to then not work again at 11:30pm. Had to call to get someone to let me in my room every time i left it.
The room smelt like a men's urinal and the shower head falls off and slams you in the head while you shower.
Not sure if the vile smell in the room is the carpets as they had stains all over them.
Tv stopped working in the bedroom after 10 minutes of watching it and never turned back on.
Had to pay an extra $25 on top of the $330 for one night to park my car in the hotel car park.
Not sure why you charge people the $25 to park in your very overpriced dump of a hotel....

Stayed in this hotel on a couple of occasions now for business. This is a bit better than the other usual place I go to.

I stayed at their one-bedroom apartment and also on their two-bedroom apartment on a high floor. In both cases, the rooms are very clean, neat and tidy, and smelled neutral.

The room had a balcony that overlooked the local footy park. The balcony is big enough to have breakfast on, if that's your thing.

Hotel amenities include wifi (extra charge), pool, spa and a small gym.

This part of the Accor Group, so use your membership if you have one.

Certainly not a 5 star hotel. Upon arriving was told to wait in reception for 5 minutes till someone could assist me. 20 minutes later the guy on reception dissapeared and I was still left waiting. Sun loungers at the pool were stained and torn. Stayed here as a one night getaway from the kids and was looking forward to my first night sleep in 4 years. Realised early evening that you can hear the trains leaving and departing, as you are in view of the Chatswood train station. Not ideal for light sleepers. Enquired at reception regarding getting earplugs but was told all chemists were closed (6:30pm) and there were no other rooms available. Staff were totally uninterested and didn't care or even try to assist further. There was also an eager pianist practising scales in the next door room (there are residents as well as guests). Fridge was warm and didn't chill food. Not what you'd expect for the money you pay. Don't visit if you're looking for peace and quiet.

RUDE CUSTOMER SERVICE .The only hotel that I want use F words for the comment. give them a call 2 days before to book a room, it was confirmed on the phone. Then the team called me 6AM! at morning ON THE CHECKIN DAY . soon as I called back no one has any idea wahts going on and says that my booking is not on the system, all my frends are coming from overseas and now there is no hotel avalible at chatswood , all my people are tired and got no where to go. Many thanks to this F hotel and will never recomanded to any one .

It's not easy to find a staff who smiles at Sebel Chatswood, especially a guy called Joshua in AM shift. Staffs are unreliable and not very coordinated.
They must be under reduced working conditions since they seem to be unhappy at work.
Location is very convenient.

Fabulous room with great views and very spacious. Boys loved staying there, they didn't want to leave. Room was very comfortable for a family of 4. Definitely would stay there again.

Getting to the buidling was confusing due to it's location. Not a lot of signage, meaning we were driving around the area which consists of very confusing and busy roads. Getting into the hotel was also initially confusing due to separate entrances for guests and residents. However, the actual experiene was lovely. Very clean and all facilities are well maintained. Would recommend

Very convenient, next to two shopping malls with lots of restaurants around. Very close to the station as well, less than 5 minutes walk

Staff very helpful and welcoming. Good price. Very close to trains and shops. On site parking was very convinient. Will come back again.

Convenient location, WestField Shopping Centre is right opposite to this service apartment. Train station is just 10 mins away. The 2 apartments that we rented were cleaned and tidy.