Toll Priority

Totally incompetent. Call centre quite useless and have no direct contact with the depot. This company operates like they are the only provider of this type of service in town. Still waiting for my priority parcel 3 days after it arrived at the Queanbeyan depot. Can’t speak to anyone in Toll about this. Feel so frustrated and helpless.

Inflexible pick up service when arranging a package to be sent. My pick up taking more than 6 days to arrange a priority service. Ok for delivery although if you work you need to arrange an alternative pick up place of be home all day.

Delivery man didn't even knock the door, I was looking through the window, he threw the card in the letter box and went. I paid a premium amount to deliver at home, travelled 30kms one side to collect my parcel, which is another rip off and wastage of money and time. Disgusting!

As been said by many people if I could put -***** I would. Parcel at the depot on Thursday, no one bothered to deliver nor even advice to pick up, then 2 days of attempts to arrange pick up with totally useless call center with no luck as they don't know or don't want to tell you either phone number or address of it. And then knock on the door on Tuesday afternoon, so much for overnight delivery between 2 capital cities. NEVER EVER! going to use Toll Priority

Not Happy. Had a missed notification card in mail box. Called provided number before 1200. Was told that item needed to be prepared for delivery as i would pick the item up from the depot. Provided and had my details verified. I was informed that i would be contacted when i could collect my parcel. I waited until 0900 this morning for information. I have just called the number again only to be told it would be another 2-3 hours before i would bet notification. NOT HAPPY

The worst experience ever!!! Ordered a vehicle part from Sydney to ACT using priority service. The parcel was delivered to someone in Tasmania! Then it took them 2 weeks to redirect it back to ACT and then they left me a card of attempted delivery. I redirected the parcel to place of work and provided my contact number and they still failed to deliver. I had to eventually opt to take time off work and collect it from Queanbeyan. Just pathetic service!!!! Zero stars

No toll proority office or warehouse in act, canberra

Why isn't there a no star option in the review. The delivery person didn't knock my door or ring the doorbell. Comes and leaves unnoticeably. Even when I'm in my living room.

Unable to deliver if you have a dog. No attempt to contact us even though there were people at home.