Top Spa & Nail Studio

Horrible experience. Such bad customer service and so rude. If you don't want to be spoken to rudely and in an aggressive manner then don't come here. I am still in shock in how they treat there customers. I will never be coming back again.

So I used to go here every time to get my nails done by Seline. I came back today after several months of giving my nails a break and the staff has completely changed from being approachable, nice and friendly people to nail-hacking, rude and unfriendly! I was so shocked! My friend I got our nails done together in hopes of being pampered but instead as I warned the lady that was about to do my nails that o was sorry I had dirty fingernails from work, the lady beside her who I assume was the manager told me “to chill and relax, she knows what she’s doing”. I had no words....I was just completely shocked at how rude she was. Then my friend accidentally bumped her nail, which usually wouldn’t be a problem with the old staff, but this lady was so angry she violently re-did my friends nail again. This was the worst experience ever.
I miss Seline and the old staff.

If you feel like throwing your money away and get nothing in return, this would be the place to spend it. Rude staff, faulty work, topped with horrible customer service gives you the utmost sense of disgust and regret.

Low quality, horrible service, mean people, worst customer service in Westfield hornsby.
I'd rather die before I set foot in that place again.

Low quality and bad customer service. Very rude staff specially KALLY and Ann.

Professional and very clean. Ann did a perfect job.