Trivett Land Rover Alexandria

Staff here are helpful. Cars are nice. Test drive route us very simplistic.

Wide selection of used and new vehicles, down to earth honest and friendly sales willing to work on deals and test drives.

I recently bought a Land Rover Discovery Sport from Trivett,. The salesperson was Mr Daniel Wohl. The pricing and customer service was very good - much better then other Land Rover dealers I made enquiries with. Post sale I have heard from Mr Wohl on a number of occasions making sure I have had a positive experience and the car is in good shape. I can recommend this dealer.

Atrocious service. Bought a Discovery Sport from them and never heard from them again once the money changed hands. No e-mails responded to. No phone calls returned. No service reminders. Filled out countless e-mailed 'how are we doing' surveys and get form letters thanking me for a response - but no action otherwise. It took me over a year to get response from the finance department to send me an amortisation schedule.

These guys really do not care - they are just after your money. Land Rovers are great cars -- but buy one from anyone but these guys.

My 2 recent experiences - Was looking for a new car and called and asked to speak to a salesperson. Nothing, called again, nothing. Bought the car I wanted privately.
Called to book a service. First time over 15 mins before speaking with someone, second time over 8 minutes. Wow. Life must be good to make it this difficult to do business with.

Staff here are great. Moe and Laurent were fantastic to deal with. The showroom is beautiful!