Warrawong Accident & Medical Centre

"Hospital in Warrawong". It says this in title (under the star rating).
This is untrue. It's a Medical Centre/Clinic.

I did give it a 5star as i used to go there and found the staff very polite and the drs very attentive to my needs (whatever they may have been) at the time. Never felt like you were"just a number"
Yes they can run late but sometimes emergencies happen that require the Dr's atttention, or people take longer than expected. I have found myself in the same situation. Sometimes i needed much less time than i thought and at othertimes i needed more. Either way, i always found i recieved the appropriate treatment and on my couple of emergencies i had during my time there as a patient, i was extremely grateful for their services!

Told 1hour to 1.5hour wait, 3hours still waiting. Not happy would of gone elsewhere if informed of extensive wait. Finally got into Dr and he took two phone calls without even excusing just rude. WONT BE BACK.

Most arrogant rude and disrespectful staff we've come across.
We were running late to a podiatry appointment so we did the right thing and called ahead, a very pleasant Wendy answered the phone and we notified her of the situation, she advised that there were two other patients waiting before us and that it should be fine.
When we got there the receptionist Amber didn't want to listen to us and was the most rude and arrogant person we've come across, instead of listening to us to understand the situation she got very heated and was almost screaming at us and wanted to cancel the appointment because we were late! I kept on calming her down and talked to her calmly and nicely to get her to understand the situation but instead she kept raising her voice and threatened to call security which she did in the end because I told her I would
report her behavior to her management.
Warrawong medical should feel ashamed to poorly select such rude staff to be the face of their business.
In all fairness the ladies upstairs in the medical centre are very pleasant and helpful, however further training and anger management should be offered to Amber before she's left alone to deal with people a skill she clearly lacks.

Had an appointment at 2 Still waiting at 3. Bloody joke never going back

Don't come here if you have a job that you need to get back to at some point! On a Monday morning this 'medical centre' has 1 doctor on and appointments take priority despite the fact that people turn up 40 mins early for their appointment. Expect to wait an hour plus. Apparently I should have scheduled my illness in. I would have been better off going anywhere else.

Friendly staff