Murrays Coaches - Hourly Express Services From Canberra To Sydney Airport & Sydney

It's a standard bus terminal. Plenty of rest area and has bathrooms and a cafe. There a TV to keep one amused. They could do with more chairs but it's sufficient I guess.

You will find service desks inside as well.

The Greyhound service also leaves from the same terminal.

Originally, I only rated this service three stars. This was because the old coaches had broken air-con, and the seat wasn't as comfortable as I'd like. However, since then, I've used the service again - this time they've completely replaced their coaches with new ones, with much better seating by far. Couldn't be happier with the new service, so now it's five stars.

The guy name “Bale” on service counter is really rude and unfriendly , he needs to go and learn how to talk to customers! Guy has really poor customer service skills l, I don’t know how come he got this job! People like him should not be allowed to work in this position!
Otherwise bus drivers are really good, friendly and professional!

Poor customer service at Jolimont canberra.
Bus was reversing for leaving for sydney and driver and customer service rep didn't stop as I was about 10 seconds off. Customer service rep rude at the station

Had some good and some bad experiences of Murray’s. Very punctual buses that leave on the dot at the listed departure time. Can be extremely cramped and crowded due to peak times. Old buses had greasy and dirty seats. New buses are sleek and modern. Photos are of the new buses between Sydney and Canberra.

This is the FIRST time I've traveled on a Murrays Coach to Canberra. A really nice and pleasurable experience. For coach trips, I can't fault it. Super fast. Arrived in record time. Sooo much better than driving (which I usually do). Won't drive again. The coach is far easier and stress free all the way. Additionally, the NEW coaches are Lovely and comfortable. Proper sized toilet/bathrom, far more comfortable seats, more mod cons.
Can't fault the experience for the rediculously bargain price. I'll be using Murrays again quite a bit now. Totally sold.

Exceptional drivers, excellent pricing and pick up locations. I would definitely use Murray's again for my next Canberra trip.

The customer service in Canberra station totally with cero empathy, I could not find the website of Murrays where I upload a negative report in relation to the employee "Ella", she is the reason because I won't use again its services.

Price seems to creep up making the train a viable option. No wifi like Greyhound, every now and then there is a grumpy driver, which I guess can be expected at times.

Cheap, on time and comfortable journey. I've done the Canberra to Sydney trip many times and is definitely recommended.

Have travelled four times Sydney-Canberra. Very friendly, efficient drivers, comfortable seats with USB ports. Announcement at beginning of each trips does mention keeping annoying noise down on devices, however, two of the four trips I took had people having very loud and lengthy conversations on their phones, -with most of the bus forced to overhear. If only the announcement could actually specify speaking in polite, PARTICULARLY LOW voices on mobile phones so that others are not forced to listen, as well as keeping any calls short and to a minimum, then Murray's Bus trips would be close to perfect.

Reliable and on time. Friendly Coach Captains, and comfortable buses. What more could you ask for? About the only additional thing you could ask for would be on-board wifi!!!